Open letter to OH.

Please, please, please will you get the notifications (lack of) issue sorted? It used to work perfectly.

If you started a thread, you got an e mail for every post; if you replied to a post, you got an e mail; if someone sent you a message you got an e mail. 

I know lots of people have told you about this and have, like me, got bland replies saying you were looking into it. 

I now get some notifications, perhaps a third of the ones I should be getting. This isn't an improvement on none at all because you start thinking the system is working again and so miss replies and messages.

i am not an IT expert. But if it worked once, and now it works sometimes, surely it is not beyond the wit of someone who IS an expert to sort it out?

Ditto everything Kate said.  

I'm getting the feeling that the OH tech team is unable to replicate this problem which is why they've been unable to fix it?  

Please, OH Tech Team, fix the notifications!

We need the notifications to answer people. This is what keeps the forums going

Count me in, too! One in three is probably a good estimate for the notifications I receive, that's a LOT of posts for me to miss out on... and a lot of pageviews for OH sponsors, just sayin'...

This site is supposed to send notifications? Well, that'd be nice.

Sincerely,

A Newbie Who Just Thought It Was A Sorta Crappy Forum

Worth checking in settings to make sure you have notifications turned on! But there have been problems for a few weeks. 

What mystifies me is that it's just some of us who don't get notifications. I am now getting notifications, sometimes.

Well, I got notified for this one. So that's something.

Hi Kate and members,

We apologize for the delay in getting the notifications issue resolved.  We have advised our IT Team of the information in the posts on this thread.

Thank you for your patience.