Nuvance Health Organization
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I had Lap-Band surgery on March 5, 2003 with Dr.s Floch and Erlich proctored by Dr. Fielding at Norwalk Hospital. I cannot say enough about my experiences both with Dr. Floch's office and his staff and with the Norwalk Hospital staff. I chose the band for a lot of reasons, but primarily because of the reduced risks involved. I am so happy with my choice and wouldn't go back for anything. I have lost 25 lbs. and 2 jeans sizes. I feel great and exercise just about every day.
Dr. Floch and Dr. Erlich and their staff are the most professional and compassionate people you could find. Both the doctors and Jen, (their PA) are kind, understanding and they all have a great sense of humor.
Aftercare with the band is crucial and the docs and their staff have been very supportive and we have genuinely worked together as a team to make my journey as successful as possible. They listen to me and take into consideration what I think is best for me and my situation.
I knew I was choosing great surgeons, but I couldnt have known what wonderful people they all are! (They're easy on the eyes too!) I cant thank Dr. Floch and his entire staff enough for all they have done for me and my family and giving me a solution to a lifelong problem.
Dr Zuccala and his office is the best staff I have ever met. I have been going through this procedure since Nov, when I first handed in my app. They stopped doing appointments until the end of Jan, when they finally called me I was elated. Let me tell you when you are there, there is a wait but it is so worth it he is the best. He makes you feel like you are the only one. He has an incredible sense of humor, and is really sweet but he lays everything out on the line for you. Tells you this is not the magic bullet and what he expects from you, but he does the hard stuff haha. The staff goes out of their way for you. Terri the head nurse, Kathy the coordinator(incredible) Joanne, Colleen,...the are all just great,and they do everything for you. You should absolutely go to every meeting, that is the best part about the office is how they get the patients together in support group meetings, call lists, clothes swaps. They change your life. Just make sure if you are going to the support group, know the basics i.e whats BMI, how long recovery is...etc, the standard questions.
I met with Dr. Zuccala for the first time on March 17th. It was refreshing to have a conversation with a physician where you understand his responses and feel as though the physician is truly understanding of what your fears are. He is very compassionate and knowledgable and, most of all, very forthright in his answers. He does not sugar coat anything.
I felt very comfortable and secure. I have attended other group sessions of other Connecticut physicians and find his approach to the surgery and structured aftercare program to be very thorough.
His office staff is great. And they never make you feel as though the most ridiculous question is not warranted. The entire office has the patient's best interest at heart.
Dr. Zuccala was so very open and honest about the surgery. He was also quite caring, as well as very funny! My first impression was extremely positive.
The staff was terrific. The approval process seemed to take forever, but that's the way of the world. Between the paper work and the medical approvals, time just crawled! However, the staff did keep me from totally losing my sanity.
After all of the appropriate approvals, I got my surgical date. As I recall, I met with Dr. Zuccala the Friday before my Monday surgery date. I asked him a million questions, and he answered each one with ease and good humor. I felt great.
Post-op, at about 3 weeks, I devleoped a seroma and had to call his answering service that evening. He returned my call within 5 minutes. I was really amazed by that. He saw me the next day and he calmed my fears and, again, took a great deal of time with me.
His after-care program is excellent. There are monthly meetings at the hospital and many of Dr. Zuccala's patients have become friends. Unfortunately, I have not been able to attend all of the meetings. I really do enjoy going to them!!!!
This surgery is not easy. It is a major assault to the body. I am so grateful that, once I made the decision to have this, I found a doctor who I could count on to take such great care of me physically and emotionally.
Dr. Floch is wonderful. He is very throrough and has a pleasant sense of humor. He is honest about his feelings towards the procedure. He freely shares his statistics from the procedures that he has performed. He works with Jen who is a PA. She is very nice and very knowledgable.
I had gone through the program with Dr. Zuccala in Danbury and had been very unhappy with his staff and his program. I had had surgery scheduled with him but my gut told me it wasn't right and I searched for another program. Thankfully, I found Dr. Floch and his staff. It just goes to show that you should trust your gut insticts.
I am very pleased with Dr. Flcoh, Jen, Anita and the rest of the staff. I look forward to working with all of them in the coming years. I encourage anyone who wants to dicuss my expereinces with Dr. Zuccala or Dr. Floch to e-mail me.
A note: this account is set up under a fake name.......but the e-mail address is valid so if I amswer you with a signature that is different then Louise, you will understand.
I found Dr. Zuccala's office to be slip shod at best. They do not retrun calls in a timely manner. He never returns calls or e-mails/ Kathy wwho works inhis office is snappish. There is no patient privacy and your personal information is blurted out for anyone in the waiting room to hear. Lastly, in my opinion, Dr. Zuccala is more concerned about the $$$$ then the patients. Look his name up and you will see that his only published article in 2002 was "The financial implications.....blah, blah, blah."
In my opinion, anyone who would let him near them is just asking for trouble.
These statements represent my personal opinion and experiences. Your own experience may be different.
First impression was he seemed genuinely concerned about my health but came on kinda strong in the begining on how you got to be serious and follow their directions or the surgery would be no good. My mind was saying who the hell is this guy but when I met with him again and again I can truley see the compassion and concern he has for me, which once again proves you don't judge a book by it's cover.
Dr. Zuccala and his staff have treated me with kindness and respect and has worked hard for me and for my best intrests. He is a credit to his profession and his staff could not be better.
Dr. Zuccala is a very nice guy...and I've heard, a very skilled surgeon. He was very thorough about the proceedure, and answered all my questions. His staff is great. They are sooooo busy, you wonder how they get it all done! But they have been great. So far, in my journey, I have no complaints with his office.