Henry Ford Macomb Hospital Organization

Dr Carlin seems to very happy,confident and professional, all in one. He smiled a lot and made me feel so welcome. As well he was very informative and emphasized support groups and aftercare. They have a structured aftercare program that involves a support group, a place to exercise etc.I found the support staff at Henry Ford Hospital to be very knowledgeable and friendly. I would definitely recommend Dr Carlin at HFH to someone seeking weight loss surgery as my surgery and recovery went so good it amazed me. I feel that Dr Carlin exhibited wonderful surgical competence and bedside manner. He even discovered that I had a very nasty hiatus hernia that managed to fix for me during my surgery. I owe him so much.

The first impression of Dr Carlin was very comfortable he answered my questions and concerns and even my adult son's concerns. His support staff was excellent. I never felt hurried at any appointments and was always given 100%. Future patients should know that Dr Carlin is the best and not only in personality but in patient care both before and after surgery. The risks of the surgery were always discussed so I knew what I was going to have done. Dr Carlin and Henry Ford Main Hospital in Detroit I would rate the experience as Excellent!! I think Dr Carlin and Henry Ford Hospital have the total package of surgical competence, bedside manner, knowledgeable and patient support staff.

Dr. Carlin is an awesome doctor with a wonderful bedsider manner who looks out for his patients best interest and even with him having countless patients everyday you feel like it's only you when he walks through that door and has that smile on his face.

I'm glad I had him as a surgeon who allowed God to watch over him as he operated on me!

I love my Sleeve and I love my surgeon!!!

Dr. carlin has the best bed side manner . As well the staff at the hospital are awsome. If i had it to do again i would . Dr Carlin is the best.

Love, Love, Love him!!

What was your first impression of him/her? rn Dr. Carlin was impressive. Dr. Carlin was easy to talk with. I was impressed because he has the ability to see past the store front, so to speak. I stated that she, my daughter, went to the gym with me when my other best friend could not, Dr. Carlin was quick to make note that I considered my daughter to be my one of my best friends. You just know when you meet good people. I felt that he was a good person. I really liked his demeanor. Dr. Carlin was confident yet caring.rnHow did your impression change over time? rn Dr. Carlin was impressive. Dr. Carlin was easy to talk with.rnrnHow would you describe his/her office staff? rn The office staffs were friendly and professional. And the Nurse and PA (Elisa) were both professional and efficient.rn Dr. Tour and Elisa are Dr. Carlin’s PA’s, they do a terrific work. The both have good bedside manners and make you feel comfortable when documenting your information. Wonderful Wanda, She is famous you know! She is listed in the credits of one of the required reading books. She is truly an angel and I can’t say enough about her and those great organizational skills. Everyone was extremely nice and could not make me feel relaxed enough. My questions were address with most professionalism, and to my satisfaction. The process that is established to care for the patients is well managed.rnHow much does he/she emphasize aftercare? rn Aftercare is complimented with access to the nurse and other staff.rn Follow up appointments are booked prior to surgery, rn Dietitian appointment is scheduled 2 weeks after surgery with telephone and internet contact communication.rn You are educated on what and how to meet your new needs as a bariatric surgery patient.rn The process that is established to care for the patients is well managed.rnrnDoes he/she have a structured aftercare program? rn Yes it whole process is a team effort. Nutrition, support group, exercise, education, medical and emotional support are addressed.rnrnHow did he/she address the risks of surgery? rn Most of this information was covered in the orientation, given by the head RN, Wanda.rn How would you rate him/her overall? rn I think he is a 10. I have no complaints. All my needs were addressed before I experienced them.rn Which is better, surgical competence, bedside manner, or are both great?rn I think he excels in both, and is a well rounded surgeon.rnrn I am truly satisfied that my journey took me to Henry Ford Hospital and Dr. Carlin and the Bariatric Center.rn

The first time I met Dr. Genaw I thought he was a blunt person. He did not accept excuses. He told you what he wanted from you and expected you to do so. I loved him. I am the same way, so it was a good fit for me. He is a caring Doctor and has the best sense of humor. He and the staff are wonderful. I never left there wondering about anything. Whatever questions I had they answered to my satisfaction.

When I met Dr. Genaw I was extremely shocked by how laid back and easy going he was. He chit chatted with me, not at all like I expected. I was under the impression that I would be grilled and asked one question after the next defending my reasons for seeking syrgery, but the complete opposite was what I found. His nurses were very kind and curteous, working effeciently and often apologizing for the short wait to see the doctor and the nurse manager. He answered the couple questions which I had without any delay. He reviewed with me the medicationa and vitamins which I would be required to take after surgery.

First of all Dr. Genaw is my cousin's surgeon so I was prewarned.rnHe is a no nonsense yet compasionate man with a wicked sense of humour.rnI knew what I was asking of him and he did not belittle my fears or make light of my risks.rnThe staff especially Wanda are caring and kind.rnThe blue binder is imfamous and helpful just cumbersome.rnI wish there was some way it could be uploaded to the internet so I could access it everywhere I have access to the internet.rnThe risks of surgery for me are greater than a lot but with some alterations in my meds I should be fine since the facility and staff are superb.rnrnrn

I really liked Dr. Carlin when I met him. His office staff was very knowledgeable and pleasent. Dr. Carlin was straightforward, but respectful and caring. He answered all of my questions throughly, and I had a lot of questions!! He talked a lot about after care, and emphasized the role of the dietician, and the heath psychologist, as well as the role of exercise. He frankly discussed the risks of surgery, and talked about co-morbid conditions. He was also very clear about NOT having surgery if I was ill, why not, and promised he would get me in as soon as I was well. I haven't had the surgery yet, but so far he gets 10/10. I think that both competence and bedside manner are important in different ways. I want a surgeon I am comfotable with, but that doesn't help if they are an idiot in the OR. On the other hand, they may be brilliant in the OR, but if I don't feel comfortable discussing something with them, then they may not have information that they need.