St. Vincents East Medical Center Hospital

I must say that being a patient in this hospital was the best experience I've ever had as a hospital patient. From the people who prepared me for surgery to the surgeons/doctors, to the nurses that attended me post-op - EVERYONE was so nice and concerned for my every need. This hospital has got it RIGHT. They were somehow able to strike the perfect balance between attending my every need and not disturbing my rest. They were quiet at night and respectful of my hospitall room privacy 100% of the time - no barging into my room to get vitals every 15 minutes. Someone quietly checked in with me EVERY SINGLE HOUR, but they were careful not to disturb me if I was sleeping. The hospital was extremely clean and there were no yucky smells at all - which is a big plus for my sensitive nose. I couldn't have had a more pleasant hospital stay. It is no wonder they have been designated as a Bariatric Surgery Center of Excellence (COE) - the highest honor in weight loss surgery programs. Thanks St. Vincent's East!

The staff was great. They made sure that my needs were seen about. I never had to ask for anything, they were always asking me if I was cold, did I need pain meds, did I need anything. They were there for me. It was a great experience.

My nurses, Rachel, Amy, and others were great. I appreciate all they did for me during my stay.

Very impressed in all phases. The nursing staff and all in employees in it dept. was very friendly, knowledgable and prompt too! I would recommend them to anyone.

The bariatric program at St. Vincent's East is exceptional (a COE), including seminars with the surgeon’s required before scheduling an appointment, nutrition classes required before surgery, attending a support meeting required before surgery as well as a vigorous follow-up process.

I would tell anyone about the weight loss program they have and how everyone treats you.

Great Baritric Co-ordinator and Nutrictionist.

St. Vincent's East was the BEST!! I have never stayed in a hospital before but compared to the one's I been in for visitation, this one is tops. The staff there couldn't be better if I asked them too.

I thought the staff was wonderful. I felt I had was well taken care of.

I was leery about having to use St. Vincent's as I had heard some not so good stories from people who had been there but I had too since that's where my Doctor had to do my surgery. The pre-op, the surgery and the post-op in the Recovery room were all just great. It was as if once I was put in my room, I was forgotten!!!!! I consider myself a very good and easy patient. I don't ask for much but whatever I did need, took MULTIPLE calls. One morning I woke up in excruciating pain and began asking for pain meds at 5am. It was not until my husband came to see me at 10am, that I finally got some medication. It took 5 hours with multiple calls and no one came until my husband went to the nurses station and physically got someone. My pain was so bad that I ended up staying an extra day so the pain I was in was not easy to bear for over 5 hours! My first meal was big and had sugar in it. I had just had BARIATRIC SURGERY! When it came time to leave, they brought a wheel chair that looked like they got it from the Pediactric Dept. It then took over an hour to wait for a bigger chair. I wouldn't recommend St. Vincent's to anyone and I panic when I hear one of my friends or their family is a patient there. They advertise themselves as a very caring facility but the ONLY person that was good to me was a nurse that had rotated in from somewhere else to help and the head nurse on the floor was yelling at her so much that she came into my room crying. I will never ever go back to St. Vincent's voluntarily. I'll have to be old cold and not know that I'm going there otherwise I'll always pick somewhere else. I have had 3 surgeries at Babtist in WLR and 1 surgery at St. Vincent's NORTH and I would go back to either one of them in a heartbeat!