St. Vincent Charity Hospital Hospital

the staff were great

When is all said and done,,they got some work to do on customer service but was overall ok

CLEAN, PROFESSIONAL, KNOWLEDGEABLE, CARING,ETC.

The entire hospital staff was wonderful during my stay. Kind and caring. I had different nurses each shift of the 3 days (6 nurses) and 5 of then were simply outstanding to my needs and requests, the 6th was average.

At times they were busy and you'd hit the call button, and have to wait 30-45 mins for them to respond... but these were for general requests and I didn't hesitate to call again if I needed some thing faster. Over all, the response was quick.

Overall my expereince from Adminsions- discharge was simply Excellent. I was taken back at how kind every one was at St V's Charity

The staff is genuienly caring about you. With all the patients they have they care about you. Parking is good. Getting appointments is good support exists before and after surgery.

Thank You St. Vincents from the bottom of my heart for believeing in me and encouraging me to believe this operation will be successful and all the countless people that has conquered there addiction and those who are motivating others to change!

I was very happy with them. I don't care for the area that the hospital is in, but the hospital cant help that, and I've never had a problem.

The hospital needs updated.

Overall the hospital meet my expectations except after surgery the failed to tell my husband that I was sent to ICU instead of the bariatric floor, sendingt him on a wild goosechase to locate me. I felt ICU could have been a bit more attentive. They had one patient requiring immediate attention, however there were more than one patient in ICU to look after.

Staff ignores call lights. Room intercom comes on asking how they may help you, They Never can hear you, especially after surgery when because of anesthesia your weak and can barely speak. Then you are forced to Yell what you need the other rooms can hear you . In my experience I needed to go to bathroom I was ignored for over an hour, causing me the humiliating experience of diarrhea incontinence. When the staff finally did (2 hours later) come in because of the smell, she apologized explaining that they were in report and short of help. My family came in at the same time and was disgusted by the stench. Needless to say they was livid!
Another day I was forced to hold my urine so long, by the time nursing responded I couldn't go, I believe they considered me an incompliant patient. I finally explained all this has been going all day to my Doctor and he ordered a folly catheter and there was over 900cc of urine in my Bladder!! By the way I couldn’t walk myself because I was fainting and medicated. If I had my choice I would NEVER go back, but my doctors only
practices there. I adore them and to have them .