Spartanburg Regional Medical Center Hospital
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Dr.Ross was always very honest with me about what to exprct. I have always felt as though i could talk to him from the frist time I met him. His staff was always kind to me in person and on the phone.
My surgeon is Dr. Paul Ross, I was impressed with him from the very first community meeting my husband & I went to, from there each meeting with him we were very confident in him & we knew he would take care of me to the best of his ability.His office staff is vert effecient, There was absolutely nothing about Dr. Ross that I did not like. I would highly recommend him to anybody. He has an excellent before & after care barriatric program, Norma & Diane are the bomb!! He did adress all risk with us several times to be sure I was awsre, Overall I would rate him excellent!!! As far as his surgical competence or bedside manner one being better then the other, They are both excellent, I am truly fortunate to have him as my surgeon.
the bariatric beds were horrible, I was miserable the whole time trying to sleep, but other than that, the overall experience was good
He is the nicest person I have ever met. He is very sincere and has a wonderful bedside manner. My impression of him has changed for the better, he is soooo nice!! His staff is very friendly. There is not a thing I do not like about Dr. Ross. Future patients should know he is a very caring, understanding, and outstanding person. He has a good support group and office visits for aftercare. He addressed the risks of surgery in a group meeting (1st step to the approval process), and again in a meeting one on one after getting my paper work in. I would rate him very highly. Both sugical competence and bedside manner are very important and Dr. Ross has both. I did have some complications though but he took very good care of me. My spleen was enlarged and was nixed while performing laproscopic gastric bypass. I then was opened and had a splenectomy and open gastric bypass surgery. I came home with a JP drain and when it was taken out I came up with 104 fever and was back in the hospital for 2 weeks for pneumonia, fever, and elevated white blood cell count. At first I wished I had never done this to myself. After I got out of the hospital I was home for 2 weeks and could not keep any solid food or even chewable vitamins down so I had to have an endoscopy to reopen the exit to my pouch. Since then I have been great. I had my surgery on October 5th 2004 and it is now November 18th 2004 and I have already lost 47 pounds! I am glad I had this surgery even after all I had to go through to get better. I think it was all worth it! And as for Dr. Ross, I still thing he is a wonderful surgeon who took good care of me.
THE FIRST TIME I MET WITH HIM I WAS VERY IMPRESSED WITH HIS KNOWLEDGE OF WLS AND HIS PERSONAL CARE FOR HIS PATIENTS DR. ROSS GIVES EACH OF HIS PATIENTS HIS TIME AND CONCERNS,HE IS HONEST AND MAKES ME FEEL SATISFIED WITH MY DECISION TO HAVE WLS.
I had my consultation with Dr. Ross on 8/4/04.
Dr. Ross was very professional and kind. He did an excellent job explaining the pros and cons of WLS! His staff are all very friendly.
He was very patient and kind to me. He listened to everything I had to say and made sure that I understood everything about the procedure. To this day, I feel very comfortable with my choice and I truley believe that Dr. Ross will do everything in his power to make my surgery successful! I feel he goes to great lengths with his patients and wants the best possible care and customer service for them. Dr. Ross's office staff also has the patience of angels. I have called there who knows how many times with questions and also checking to see if they have heard anything about my insurance coverage. Every time that I called the staff gave me the feeling like it was my first time calling and that I am no bother. Dr. Ross and his staff continue to tell you throughout everything that the surgery is a tool and after care is very important. You have to do everything that is needed so you do not have complications or get sick. Dr. Ross has a structured aftercare program, I have heard a little about it yesterday (7-26-04), and will learn more after the surgery (8-2-04)in the hospital. I have received a whole 7 section book with everything I will need to know about before, during and after the surgery. They also supplied me with phone numbers on who to contact if I have an emergency. During the first seminar that I attended, Dr. Ross and his nurses let everyone know the risks and complications of the surgery. Every time I saw him or one of his nurses they again emphasized on the risks of everything. I would strongly recommended Dr. Ross to anyone. Once again I am very confident with him and his staff.
I thought Dr. Ross was very professional, considerate of my needs and his assessment of medical needs was excellant. His office staff was kind, professional and demonstrated professionalism at all times.
The aftercare program is in great detail and provided instructions are typed in a booklet provided to all his patients prior to their surgery date for them to review and ask questions. He emphasizes aftercare to the maximum. We were informed verbally, and in written documentation of all risk,and it was addressed at every stage prior to the surgery.Overall he is a very professional,competant and caring MD.