Riverside Community Hospital Hospital

Would hate to have to go back unless they completely improved their after- care nurses.

The nursing staff was EXCELLENT! I felt that altough they had patients who really needed their attention than me, they were very compassionate and encouraging through the whole thing.

I had a very positive experience. I had several complications with my surgery and they were handled very well. My husband had his WLS in the same hospital several months after me and his experience was positive, also.

I found that My night staff was much more attentive than the day staff. I feel really blessed I had a wonderful variety of nurses and for the most part I had the same two each night and day. It was nice and I did not have to re-explain anything to either shift.

I like this hospital and would recommend it to anyone.

In the begining, the admitting staff was wonderful. Once I was out of surgery and in my hospital room, the overall the nursing staff was horrible. They did not answer calls timely(it would take up to a 1/2 hour for them to respond). Several nurses had attitudes when they were called on for help(slamming and banging doors, sighs when asked for help or even completly ignoring your requests). Never once did they offer to help me out of bed to walk, finally they changed the bed sheets on the third day, never offered to help me into the restroom, bathe, brush teeth, do breathing excersizes, or even given towels. Nothing was done until my daughter came in and started to compalin and would have to constantly ask for the normal nursing duties to be done. However, there were a couple of nurses that were caring, but when you are stuck in a bed, hooked up to cords, and cannot do anything by yourself, it is very important that your nursing staff is sympathtic to your needs. Unfortunatly, I would not recommend this hospital for anyone, unless this is your one and only choice.

7 day stay; wanted to go home after 3 because bed was so uncomfortable and I felt miserable from the medications!

The nuirses and assistants on the day shift did a fine job, two even stood out for their excelent service and compassion. Unfortunately, I did not get their names. However, the late night staff left something to be desired. I dreaded the nights because I knew My basic needs would not be met or at least not efficiently. For instance. I had a fever and asked if the nurse assistant could wet my wash cloth with cold water, she wet it with hot. I asked her again on a separate occation and she brought me a cup of ice. And when I did ask for ice it took over a half hour. These may seem like small issuse (anf there are more) but when you are hooked to a bunch of things and can't get out of bed to get it yourself, these small things mean everything to you.

The staff and doctors were great. The rooms got loud at times and when a complaint was made nothing was done about requesting quiet from other visitors in the room.