Norton HealthCare Bariatric Center Hospital

The staff was great, and the nurses on duty were very attentive.

I have been in many different hospitals and had many different surgeries. Norton's was by far the best hospital I have ever been in. All of the nurses who cared for me were fantastic! They treated me like a Human Being and seemed like they actually cared. They kept coming in to see if they could get me anything and even asked "how would you like some Crystal Light?" I didn't know I could even have any until they brought it to me and it was the best tasting stuff I had! Then to top it all off, the day after I got home, I received a card in the mail from everyone in the hospital who helped me get ready, did my IV's before surgery, nurses from Recovery and nurses on my floor who took care of me. That was the sweetest thing I had ever received and a neat way to make the patient feel good about where they had been! I recommend Norton's to everyone! Bariatric surgery or not -

The nurses were GREAT...Housekeeping very friendly..Everyone so nice

they gave me wrong instructions when i left about what I could eat. They didn't suggest for me to walk, I asked them. They pretty much left me alone because my sister was in there with me. They didn't clean my room while I was there.

I have not yet been there

Some of the nurses were great. When I got to my room they didn't have the bed ready, the room was hot and the thermostat was messed up, I could hear other people talking very loudly through the vents, the nurses didn't understand that I couldn't take hydrocodone when I was released from the hospital. My parents were not allowed back to the pre-surgery room the whole time I was back there. I only got to see them for like 2 seconds and I already had the calming medicine. Then my room didn't have any seats for my parents and visitors to sit down and the room was very small. My husband who was staying the night with me didn't have a chair to sleep in so they had to hunt one down which blocked the door and everytime they came in during the night they hit it and woke him up to move it. It was a mess.

Also the whole time I was there...4 days. No one came in to clean my room, my bathroom wastebasket which was of good size was overflowing when I left. There were no towels, washclothes or any amenities in my room I had to ask for anything I needed. Towards the end of my stay there was no gloves for the doctors and nurses to put on. I thought this may be due to Christmas upcoming and I ask someon if they were working on a limited staff and they said "no, the full staff was all there." I'm very disappointed in Nortons downtown, I hope the others are not this way!

The Day-shift nurses were on the ball!! and Ms. Latisha(3rd shift) your'e an angel...The rest of the 3rd shift may need to seek another profession due to them being scared to do some work. Thank Goodness I survived

My stay at the hospital was great. The staff was excellent and made me feel they were there just for me.

Not just the atmosphere, but the staff, were all so wonderful to me and I so appreciated it.