North Vista Hospital (COE) Hospital
created
patients
Show reviews by
Sort by
Most Helpful |
Newest
This is a small older hospital. They are currently in the middle of a transition to another name. The staff was attentive and very nice. The names of the nurse and nurse's assistant were written on a whiteboard in your room.
I had a private room. It was good sized and clean. The bed was horrible. I noticed that I had a much older model than my co-patients. The matress was fairly thin and covered in plastic. When the bed was in the sitting postition, the sheets didn't fit and were stretched across the area of the fold. There was about 4-5 inches of empty space between the bed and the linen. The linen was very old and had what appeared to be moth holes in it. I had a trapese on the bed but the triangle was bare metal and my hands slipped. The controls to raise and lower the bed were built into the plastic siderails (like on an airplaine) and were difficult to get to.
The bathroom was ok but had no towels. The bathroom was not very clean. There were some dead bugs on the floor and the sink did not look as if it had been cleaned.
The food sucked. Absolutely inedible. Pureed turkey with no broth or seasoning. Yuk.
The worst thing was waking to the sound of some man yelling very loudly in what sounded like the language of Pakistan or India. It scared me. It went on for probably 45 minutes. This happened twice. I summoned the nurse because I could tell he was right outside my door. She informed me it was a Dr.!! I couldn't believe it. None of the staff asked him to quiet down or move. He just kept yelling into his cell phone directly outside the rooms of the newly post-op patients.
While I liked the staff alot, all of them...I would not want to go back to this hospital again.
It's pretty much impossible to get any sleep in any hospital, so I really can't blame Lake Mead. The nurses were very friendly, and fairly quick in answering my calls.
I first had some misgivings about the hospital since a smaller and older, but now I wouldn't go anywhere else.
Only problem was with the chairs in both the check-in area and the waiting area before surgery prep - the chairs had arms and were not sized large enough for me.
Majority of the staff was kind and well trained. In recovery all I remember was a very loud, coughing nurse. Not Good! And they assembled the canopy and trapeze on my bed the night of surgery. I was so uncomfortable. My slippers got mopped under my bed, where they were useless to me. But other than that (which I assume are small complaints in the large scheme of things-) I felt very comfortable. When the nurses change shifts, they write their name, the charge nurse's name, and the managing nurse's name on a board at the foot of your bed. I never woke up and wondered who my nurse was, or how to reach them (they put their cell phone number as well, so if the nurse light gets no response, you can just call!)
I would rate an 8 out of 10.
The hospital it self is being upgraded to a more stylish looking, newer looking facility. I did not like coming through the ER, but that is the common practice there when you come before the formal/main entrance opens. The work they have done so far is very appealing. I have no problem with the OR area, was very clean and large. Sorry to say I do not remember therecovery room at all. I am one of those that do not come full circle out of anisthesia, but I was there for a very long time because of it. I am sure they took very good care of me.My actual room was very nice. I had the window in which I was able to watch the rain we had been waiting anxiuosly for a very long time, I could even hear it and it soothed me. Our floor was very quiet. It was the newer wing of the hospital.The staff was very accommadating. They went out of their way to make sure we were happy and comfortable as well as our family. They made sure my husband ate very well and thos guest trays were huge, and very tasty as my kids said. The food we were served was also very good when it came time to get the real stuff pureed of course.And anything I did not like..they sent it back and got me something I did like. But over all, they aim to please and they did. If anything went wrong, in which we did have an incident, but the hospital heads came in ASAP and WOW...you talk about fixing things...they do not take any of thisany other way but serious and they make sure you know they are there to make your stay a perfect happy uneventful one. This hospital and it staff has my full five star approval, I hated to leave.
Absotluely incredible day staff!!! Can't say as much for the night staff. Had a horrible nurse two nights in a row. The third night my husband finally said we wouldn't deal with her again and I got a VERY good nurse.
They are going through some renovations right now (12-02) so there is a vast difference between the old and new sections of the hospital. The pre-op room that they staged me in (which they call the outpatient area) was old, crowded and not very appealing. On the other hand, the patient rooms were very nice and comforatable. I was most impressed with the nursing staff. They were the BEST! Very responsive to the needs of us bariatric patients!