Jackson Hospital Hospital
I feel that it is very important to have family or friends with during your hospital stay to help you get around. The first time I was alone and needed help to the restroom I rang for help and got an intercom response. However, no one ever came to help me. It was a real struggle getting out of bed by myself. I checked in on Monday and the trash can was only emptied once while I was there (I checked out Thursday). Family changed bed linens or they would not have been changed. Also, I paid all my deductibles and private room charges when I checked out of the hospital. The hospital called the next day to inform me that the credited my account and that they needed to debit the account twice to offset. To my horror after calling the bank, the hospital never credited the account. BUT they did debit my account twice. Hopefully, they will straighten this out very soon. I was fortunate that my best friend who is a RN stayed with me at the hospital. She was shocked at the service. I have to say that there were serveral excellent nurses during my stay. I don't think the nurses are at fault.
I only went for a repeat sleep study and the md visit. I do not know how they would respnd if I had surgery there. The security guard was not helpful, he directed me to the furtherest paking lot saying he would send a van to pick me up in a little while ( how long is a little while) I asked about the closer parking lot and he said the van hardly ever went there.
I will have to say I've had better hospital stays...I was "never offered" a bath. My husband bathed me. My bed was changed 1 time in 5 days, with my husbands help the 1 time it was done. Guess I should say one time in 3 days and not count the 1st day and the day I left. When I developed some problems and had to have some x-rays done the staff in r-ray department acted like it was an imposition to be called in. Physical therapy was a joke as far as I'm concerned. They were no help at all.I will give everyone the benefit of the doubt as my stay was during Thanksgiving holidays. However thats not really a good excuse... I am a retired nurse,(RN),so I know how the system works...All in all, I had one nurse on the 2nd shift that acted like they knew what they were doing and provided nursing care in the manner required. I was in luck because she works 7 on and 7 off. She was a gem...