Inova Fair Oaks Hospital Hospital
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My only tiny little complaint was pain meds. My surgery was at 8 in the morning, by the time I was in my room it was probably noon or 1. I had the Morphine PCA and I used it (allowed every 12 minutes) as needed. At 5 am the next morning the morphine ran out. I asked for additional pain meds, even though I wasn't dying I was pretty uncomfortable. The request was either forgotten or ignored until after a walk I tracked down my overnight nurse who checked and said I was only allowed one PCA thing of morphine. That was fine, I asked for something else for pain...it was like 6 am by this point. I didn't use the 'every 12 minute' dosing...in fact had been several hours throughout the day without any at all. I was never given any pain meds until about discharge time of 6pm!!!! I'm completely not a wimp and don't mind roughing it but I think better attention should be paid to pain meds. I'm a lot tougher with pain than a lot of people.
I live just a few blocks away from Prince William Hospital, but for any non-emergency issues, I will gladly make the 30 - 45 minute drive to Fair Oaks for treatment.
Everyone on the unit for surgery is in sync with the surgeons and patients procedures. Be aware of the need to come back for complications. I had Radiology try to make me drink something carbonated with sugar in it and it was virtually impossible for them to get an IV started due to dehydration. They needed an anesthesiologist who made over a dozen attempts to get a line started in me. It's important that patients know what they can and can't have.
The bariatric and surgical staff are all excellent. Care on the floor was not as good as it could be.
Beautiful, clean, the nurses and stuff always tried to do something else to please me. Very nice experience there.
All of the staff members that was assigned to my care were very professional, caring, and compassionate.
Like most hospitals, iNOVA FairOaks was no place to rest and recover. Everything that could beep did, and often, and my vitals were checked every hour on the hour. Surely, the floors don't need buffing EVERY afternoon; there must be a high/low occupancy time when maintenance could be scheduled.
What really bothered me about the hospital was they didn't give me my normal medications as they said they would even after going over them and the times I take them MULTIPLE times. I take medication for migraines and after 3 days (forgot to take the day before surguery due to "preping") a big one was coming on. I pretty much had to beg for my medication, which I got after I complained to the anesthesiologist who came by for a survey since they said it affected the pain killers (which I wasn't really using). Hence the Poor rating on the pain medications.
The nurses were really great with the exception of the day nurse on the first day; however, I was snappy from surgery and I suspect she was at the end of a very long day.
All of the other nurses (Maria, Azra) and aide/techs (Marta, forget the other's name) were fabulous... but the hospital could use a small book like in hotels to tell you how to use their gadgets, which they expect you to know how to use so you don’t have to ask a crabby nurse. They have a help phone number, but it is always busy. Their media/audio/IT support for the patient basically isn't there... or should I say for the spouse so they stop driving the patient nuts.
I would suggest that when they take people for tests that they don't leave them sitting in the hallway for 20+ minutes several times for people to stare at as they walk by. Surely there is somewhere they can get them out of public view. Hence the poor rating on the privacy.