Cottonwood Hospital Medical Center Hospital

I had one bad experience, a night nurse who didn't mark my leds in my chart so the morning nurse had no idea what the night nurse had done and my anti-inflammatory meds were off. llso, the power went out several times overnight, not the hospitals fault but definitely interfered with my sleep as all the alarms went off every time.

The nurses and their system was almost archaeic. They simply did not bother to respond to pages if they were are shift change. I went over an hour without being helped because no one bothered to answer the page or even call the room to see what I needed. If I had fallen on the floor I would have been there all day.

Hospitals have a reputation and a level of professionalism to maintain. I feel this hospital met it's standards of professionalism and medical care. I would use this hospital again if necessary.

It was wonderful...the staff for surgery and post-op went well above and beyond

I was very impressed with some nurses and not others. I was cold outside the surgical suite where I was operated on but everyone passing would ask me if I needed more blankets. I was very comortable in my room afterwards.

My only complaint would be some of the nurses (esp. the night nurses) were inconsiderate of my getting rest. The would turn on the overhead light and then leave it on when they left the room. I could not turn it off myself without getting out of bed. I had an IV and the air bags they put on your legs on so getting up wasn't easy. If I called for them with the button it took forever for them to respond.

The hospital staff is either a hit or miss. You have your very loving and caring nurses and then you have your nurses that you keep praying their shift ends soon so you can get someone else. My whole experience was fair with the hospital. They put me through an emotional rollercoaster though and I feel their scheduling staff needs some lessons in compassion. My surgery was to be Friday 1/28/05. I came in got hooked up and ready for surgery and then they told me that my original scheduled time of 11:50 had been pushed back to 12:30. Five minutes later it was 12:45. At 12:40 they come in and tell me I need to go home because my surgeon got called away on an emergency and to come back at 6:00 am Monday. I cried my eyes out because this really messed up our child care situation for my surgery. We had flown my mother-in-law in to care for our kids while I was in the hospital and she was leaving on Wednesday. With the new surgery date this put her leaving while I would still be in the hospital. The doctor asked me to stay at the hospital and that he would try to squeeze me in Friday night, but at 6:30 I got the call to go home...again. So I cried some more and then they said they would be doing me first thing Monday morning 6:00 a.m. Saturday I get a call from the hospital: We can't do you at 6:00 a.m. We don't have an anesthesiologist for you. More tears. No compassion. When will I have my surgery? We don't know. Call us Monday morning at 7:30. I call Monday morning 7:30. We still don't know. More tears. 9:00 I get the call. Can you be here at 11:30? Yes. FINALLY. I felt the scheduling staff dropped the ball on this one and they need to understand that people put their lives and jobs on hold for this and when you can't get a time right and make someone wait all weekend stressing about the unkown it is a terrible strain on the family.

After surgery everything went normal. I had my good nurses and my bad nurses, but all in all It wasn't too bad.

The hospital is a good one. Some of the nurses could take lessons from others on bedside manner. Otherwise it was a peaceful stay.

It was a fantastic stay. The nurses and aides were fabulous. They came immediately when I called and were always there for explanations and help.

I was scared and was comforted. I was taken care of extremely well. Everytime I pushed the button for a nurse they came in good time and very cheerfully.