Joseph Caruana Bariatric Surgeon MD, FACS

Dr. Caruana is wonderful. I was so scared and nervous (again) before surgery, and I remember him touching my hand letting me know everything was going to be okay. He is such a wonderful doctor, and he truly cares about each and every one of his patients. I highly recommend him yet again!

Love love love dr carana and all his staff , They know the process and get you along the right path .Great office - doctor to call upon for help . They have the answers!

My first impression of Dr.Caruana was excellent, at my first appointment he was open to listening and answered all my questions. The office staff was also very kind and patient with paperwork process. Even the morning of my surgery Dr.C took some time because I was nervous and helped me to relax. After surgery in the hospital my family said he was also nice to talk to talk to. When he had come in to check on me post op his bedside manner was excellant. I would recommend Dr.C and staff to anyone considering this surgery.

Dr. Caruana and his staff are wonderful.... I have called on several occasions to ask questions and the staff has been very understanding and helpful. I was so glad that he makes you go a class before ... the nurse really reviewed everything from getting to the hospital to the time that you leave ... she left no questions unanswered and no details out. They really made me feel comfortable. Everyone was very positive.

Dr. Caruana upon first impression was kind, friendly, attentive, and very knowledgeable. Over time, my impression of him has remained the same, and I feel I was in very good hands during surgery. I have yet to meet with him for my initial post-op visit, so I cannot comment on that yet. I guess the onlt thing that I could complain about is the wait time to get an appointment, and the lengthy process. Synergy will not even allow you to meet with Dr.C for a consult until you have a letter of referral for insurance by your PCP and psychiatry consult, as well as any additional specialists you may see regularly, such as a cardiologist. Also, Synergy will not schedule your surgery until your insurance has paid for your first appointment at their office- even if they'ce already approved the surgery. It took an additional 2 1/2 weeks for Synergy to receive the payment from BCBS so that delayed getting a surgery date. The staff at Synergy Bariatrics is professional, compassionate, and very knowledgeable. You can tell upon first appointment that everyone there really cares, and loves what they are doing. Aftercare is very structured, and expected. There are follow up appointments at 10 days, 1 month, 3 months, 6 months, 9 months, 1 year, and annually after that. They do labs at a every visit. They have a full equipped fitness club in their office, complete with professional trainers and classes, which a 3 month free membership is included in your post-op aftercare. Dr. Caruana was very thorough at addressing the risks of surgery, as well as his own track record of complications and how they were resolved. He spent a great deal of time with me at consult answering a ton of questions, and really getting to know me personally. he was very thorough on physical exam as well. Overall, I would rate Dr.C a 9 out of 10, being that I believe there is always room for improvement, but he comes pretty close to a 10. He has done over 4000 open rny to date, and his track record is excellent. He is rated in the top 5% in the country. I believe his surical competence is excellent, he is able to complete his procedures in just 45 minutes, with a very minimal long line incision, mine is only 3 inches long. His bedside is equally good, being very caring, attentive, and addressing any issues or concerns right away. The only complaint I would have about the office itself is that their phone and answering system could use some improvement. Because their office is so busy, unless you have an emergency, there really is no way to speak directly to a human, you will get a voicemail to leave a message at all other options/extensions, and then in most cases you get a call back in 24 hours, that is even for scheduling/rescheduling appointments, as I had that experience this week.

I immediately felt comfortable with Dr. Caruana. His staff is phenomenal.. I have never been treated better in any office in my life! There was nothing I disliked about Dr. Caruana. Before I even had all my paperwork finished, Dr. Caruana saw me in his office. He laid it on the table, and told me exactly what was going to happen to me. I have never felt more cared for, than by his staff at Synergy Bariatrics. I can't wait until my surgery.

dr caruana is a very good dr and i would do the surgery all over again if i could

I had a very good first impression of DR Caruana….he was very thorough and to the point and answered all the questions and took time to discuss the benefits and risks of surgery which really put my mind at ease. He has great bedside manor and visited often at the hospital after surgery…His staff are great and very helpful and easy to talk to…the whole experience was amazing from the pre-surgery visits to the Hospital and the after care appointments.

*** Note*****

No one is perfect however these are just my personal impressions of my own personal experience and I am making no statements about what other people may experience

DR CARUANA & HIS STAFF ARE EXCELLENT! THEY DID A FANTASTIC JOB ON MY SURGERY. HE IS HIGHLY RECOMMENDED IN THE WNY AREA. DR CARUANA IS AFFILITED IN SYNERGY BARIATRICS IN WILLIAMSVILLE, NY. THE AFTER CARE SOFAR HAS BEEN GREAT. EVERYTHING IS THROUGHLY EXPLAINED. THE PRE SURGERY STEPS WE NOT THAT BAD EITHER. YOU HAVE TO GOTO A PRE SURGERY CLASS TO FIND OUT WHAT TO EXPECT IN THE HOSPITAL. BEFORE YOU CAN EVEN CONSIDER HAVING THE GASTRIC BYPASS OR LAP BAND SURGERY YOU MUST WATCH & PAY ATTENTION TO THE ONLINE SEMIAR. THEN AFTER YOU HAVE TO PASS A TEST & GET A 100% ON IT! DR CARUANA GOES OVER THE RISKS OF SURGERY. WHEN YOU GET YOUR INITAL APOITMENT WITH HIM, IT IS NOT A GURANTEE THAT YOU ARE GOING TO GET THE SURGERY DONE! DR CARUANA HAS TO DETERMINE WEATHER OR NOT YOU ARE GOING TO BE A GOOD CANDIDATE FOR THE SURGERY. ALSO, IF YOU WILL BENEFIT FROM IT ASWELL. THERE IS ALSO A GYM CONNECTED TO THE SYNERGY OFFICE FOR WHEN YOUR 6 WEEKS POST OP ARE UP. YOU GET A FREE 1 MONTH MEMBERSHIP! HOW COOL IS THAT!! DR CARUANA'S MANNERS & SURGICAL COMPETENCE ARE BOTH VERY VERY GOOD!! I RECOMMEND HIM TO YOU! EXCELLENT BARIATRIC SURGEON! HE MAKES YOU FEEL VERY COMFORTABLE! :)

I had a vey good first impression of Dr. Caruana and was not disappointed. His staff was very nice and helpful of any questions or concerns that I had before and after my surgery. The only problem that I have encountered to date is that I have switched insurance and my new insurance does not allow me to go back to him due to it being a preexisting condition. I am 18 months out and have really not had any major problems and have actually gone beyond my goal weight by 15 lbs.