Aaron Cernero Bariatric Surgeon DO
I had a poor experience with Dr. Aaron Cenero at Cenero Surgery. The patient coordinator does not follow up in a timely manner with her responsibilities and the surgeon is hands off, leaving most of his in-office appointments to a PA. Care was very uncoordinated between office and medical staff; the right hand didn't know what the left hand was doing. I was out three office visits, all the prerequisite visits, cost of protein powders and vitamins and my part of the surgical fee when my surgery was cancelled 7 days prior to surgery because proper medical clearance had not been obtained from my cardiologist. They had four months between my consultation and surgical date to acquire said documentation. As it turned out, I was never eligible for surgery because I have cardiac stents that are less than a year old. I was not aware there was a waiting period to have surgery post stents, but a surgeon with 13 years of experience should have known that but went ahead to collect on three office visits and shared the wealth with his colleagues having me go to and fro over the last three months getting a psych eval, dietary consults, and GI testing. I'm not eligible for surgery until March 2015 at which time I'll decide if I have the resources to pursue surgery, but it will not be with Cenero Surgery. I've learned my lesson to look for an accredited bariatric clinic with professional, efficient staff, that treats their patients with compassion and not a dollar sign.
I met Dr. Cernero after my insurance had been approved. His office staff was very friendly. I was scheduled for surgery within 10 days. He was very caring. I felt confident in his competance. The staff at the hospital all liked him and said he was very good. I would recommend him to anyone considering the sleeve.
Dr. Cernero is very personable, he takes the time to listen to you and offers helpful advice. His staff have been very courteous and work to find the answer if they don't know off hand. rnrnThey are working on their aftercare program, which once in place will be wonderful. I feel that He is very open and honest and can be direct if needed. He goes over every aspect of the surgery on just about every visit and is determined to assist you in making you tool work. I would recommend him to anyone looking to have Lap-Band surgery.