Atrium Health Wake Forest Baptist Medical Center Bariatric Center
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Very friendly person. Answered all my questions very well. Easy to trust and I am looking forward to working with him.
I was able to meet Dr. Fernandez on Aug.7, 03. I was impressed to what extent and detail he went in about the surgery. He is very easy to talk to, but very direct. He seemed to be confident. He emphasizes the cons and makes sure you have a good understading that the surgery isnt a easy option. I had talked to his secretary Marie, many times. She is a very caring and considerate person. They made me feel comfortable. I look forward to a bright future with them.
Intially, I felt that Dr. McNatt was very affable and would probably be the one of the two (Dr. Jack Bergstein) that I would find the most rapport with. My initial appointment and subsequent pre-operative and my interaction with him post-operative fell short of that first impression. I felt that he was very kurt and unwilling to listen to what I had to say about myself and my body. This impression was also shared by my immediate family. I must mention at this time that I have always felt okay with Mary Ann Yanosik, the dietician. My sister, from NY and who didn't meet Dr. McNatt until after the surgery and saw him daily for 3 subsequent days, also felt that he was very short and abrupt. I was a candidate for laproscopic surgery because, although my weight was 375 at time of surgery, my chest area is very small and relatively fat free (my weight is mostly below my waist, he would not give me the thorough chest examination that I requested and opted for the open surgery. After the surgery - which took him a little over 2 hours unusual for an open (my folks thought that I had died when he came out at 11:30 AM instead of the expected 2 PM) - he remarked that he could've done the laproscopic that I probably had less fat around and in the chest area than he did. And he is not a big man! Just what I kept trying to tell everyone, but no one cared to listen.
After surgery, I had a few minor problems, which at time seemed major to me and I met with little sympathy from his office manager. In fact, when I needed to change my post-op appointment, I was actually yelled at by this person. It so traumatic to me (I had spent 11 1/2 months in the same hospital in 95/96 after and accident and was treated poorly by the department head and his immediate staff - and the current incident just brought all the nightmares back home) that I almost had a full blown breakdown. It was so trying for me that the closer I got to the date of the appointment, the worse my "nerves" became and I had to make a couple of emergency appointments with my therapist who I normally see once a month. Thank god my PCP was so understanding and helpful; he received many a late night and weekend call during this time period.
At that fist post-op appointment and subsequent appointments (2), Dr. McNatt has been most pleasant and accomodating. I told him what happened and explained my feelings at the first meetings and things have been 180 since. I let everyone know that, although I do not expect anyone in his staff to be my best friend, I do expect to be treated with courtesy and respect. I demand it; it is a part of my - and every patient's - rights. Once I get past my "nerves" I get mad and fight if necessary.
WVU Hospital I have nothing but good to say about. They treated me very well during my stay. Having spent so much time there in the past, it was not a strang environment for me and that certainly helped. Many of the staff remembered me from my previous stays.
Dr McNate was very informative He took alot of time to explain what needs to be done prior to and following the surgery. He was very patient answering questions. My impression of Dr McNate hasn't changed it has only got better.He is a excellent Surgeon . The office staff is so nice couldn't ask for a better nursing staff or a more helpful insurance staff.I guess the only bad thing about going to Dr McNate is that he practices in a learning hosp. and you must first see the student then see the dr. He emphasizes at great length aftercare follow up group meeting. He has group meetings planned once a mt. Dr McNate is very straight forward with the risk involved in the surgery. I rate Dr McNate a 10. I had the RNY gastric bypass done by Lap. I think DR McNate is very surgically competant and he has a great bedside manner so I would say to choice a surgeon make sure he//she has both great surgical competence and great bedside manner.
Finally I was able to change doctor's, we still don't know what happened to Dr. Bergstein but he is not allowed to do the surgery anymore.
09-28-2002 First visit with new doctor
Dr. McNatt is young and very personable, he has a sense of humor and is very easy to talk with. He told me I needed a few more tests that he requires and he would then set the date. I finished up in November and very impatiently waited for the date. I was notified on January 9, 2003 of the date.
I had my surgery on February 3, 2003 with no problems at all with the surgery or the hospital stay. The entire staff at Ruby Memorial Hospital was great. Just very busy.
My first impression of Dr. McNatt was very postive. He spent well over an hour explaining everything to my husband and me. My first impression has proven to be correct. I still feel very positive about Dr. McNatt. I am 4 weeks post op now and everything has been close to perfect. Not to say I am not having the same "pains" as most all patients, but this has nothing to do with the quality of care I have received. It's just the normal things for us post-op patients.
His office staff was exceptional. They were truly with me every step of the way. Any contact I had with them was always given their prompt attention and they were certainly instrumental in helping me obtain my insurance company's approval.
One of the positives concerning Dr. McNatt and his staff was they are non-judgemental. For the first time I did not feel like all of the staff at a doctors office was thinking "how did she let herself get here". Their only interest was in helping me make an informed decision as to whether WLS was for me. I was informed of all the risks involved. I felt very well educated after my pre-op visits. I knew what to expect and what could go wrong. I felt no pressure from Dr. McNatt, the decision was definitely mine to make.
Judging from my experience at Ruby Memorial Hospital and with Dr. McNatt, I have to assume they are as good as it gets at this surgery. I truly have nothing negative to say at this point. I feel very fortunate to have had the surgery with the laproscope. I certainly think this has made a tremendous difference in my recovery. I went back to work in two weeks.
I'm not sure if my experience was "typical" so I would not want others to read this and assume their experience will be the same as mine. I only know I feel very fortunate to have had my surgery at Morgantown and to have had Dr. McNatt as my surgeon.
I met Dr. McNatt for the first time on Aug. 28th. It was really weird because that was my original date for surgery with another Doctor but that surgery was canceled the day before and I had to find another surgeon!
The nurse in Dr. Bergstein's office actually spoke to Dr McNatt and he agreed to see me THAT day. He is WONDERFUL!!!! He spent approx 60-90 min. talking with me in great detail... which had never been done by my other surgeon!!! The office staff are the greatest too... Trudy and Jill... I can't say enough about them!!
Dr. McNatt went through the entire porcess with me about what to expect before and after surgery... what the risks were and the percentage of time that they happen...he explained what would be expected of me after surgery in terms of my recovery... he truly answered all of my questions and made my uneasiness go away!!
I would rate him a 10!!!!
My first inpression of Dr. McNatt was a very doen to earth person. I liked his impression. The office staff was great.
The only thing I can think of that turned me off real quick was his garlic breath. He is a very wonderful doctor. He emphasizes on after care to make sure you realize what your capabilities are. As far as addressing the risks of surgery, he tells you how it can be. He gives the bad with the good. I would rate him a 10. Both bed side manner and surgical competence was great.
I really liked Dr. McNatt after talking to hime the first time. He was very informative. His office staff was wonderful! After weeks of fighting with the insurance company, Dr. McNatt himself called and got me approved!