Village Surgical Associates Bariatric Center

My first contact with Dr. Classen was at a pre-surgery meeting in November.From the very being I was impressed and my opinion has not changed. Over-all his staff has been supportive, I still hate talking to voicemail, but it's that way everywhere. My surgery is scheduled for the 2-1-05, I have not found anything about him or staff members that I do not like. Everyone emphasizes follow the doctors plans after surgery, that one become part of the "family". So far I am very pleased with everything.
Which is better, surgical competence or beside manner, well It's nice to have both but surgical competence is the most important thing to be

My first impression was that he really cared about his patients. He was very upfront and honest about the surgery no sugar coating he did not make you feel ashamed of how big you are. He makes you feel very comfortable and very upfront. I am very comfortable with choosing him to do my surgery. I have also attended his support group meetings which are wonderful because you get to meet others who have had surgery and she their progress.

I appreciated the professional atmosphere of the office staff as a whole. All my questions were answered until they were sure I understood completely. They were very encouraging and compassionate. There is a support group that meets at the office once a month. It is up to the individual to maintain contact with the Dr and support group after surgery. The billing is confusing, the hospital billed after the doctor did and it messed up my deductible and copay amounts I had been quoted. I would still have it done and I appreciate Dr. Classen and his staff for their help.

Have not had surgery yet but have been very impressed with Dr. Classen and also his nurse Donna. Donna was very informative and supportive before I got approved by the insurance. Had some slight trouble in geting my paperwork turned in and verified by my insurance but was approved within a week! My only complaint is the receprionist who sits at the front desk at the office. She has been extremely rude both times I have been in there and if I were not so extremely impressed by Dr. Classen and Donna I think I would consider changing Doctors. No one who is putting their life inanother persons hands wants to be treated rudely and dismissive by a clerk witting behind a desk. I think if I feel this way again on my next visit I will mention it to the nurse.
Overall I am really impressed otherwise with my Doctor.

He seemed very informed on both the surgery, as well as the problems it is meant to treat and help alleviate when I first met him at one of the seminars conducted by himself and Dr. Davidson.

I first met Dr. Classen at the Bariatric seminar on Sept. 22, 2004. My initial impression of him was that he seemed very straight forward and to the point. I like that. Don't care to have anything sugar coated for me. Give me the truth, the whole truth and nothing but the truth please. I saw him today for the first time one on one. He is definately my kind of Doctor. (not to mention....he's not bad to look at either)He is willing to address any questions you may have and his staff was extremely friendly and helpful. I am looking forward to my journey with him and am glad I found the perfect Doctor for me.

My first impression of Dr. Classen was WOW what an informed man. I met him at the seminar he and his associate Dr. Davidson hosted. He seemed very personable. During my first visit he answer the questions that I asked and was quick to move on to the next question I had. His assistant DONNA is the best, very friendly lady!

Great first impression! Seems like this man knows his stuff and many others feel the same way! The staff is friendly but could contact us in a more timely manner. They have a great support program that I would recommend to anyone living in Fayetteville. They meet at Village Surgical the 3rd Thursday of every month.

Very knowledgeable. Very thorough. Not a big talker though would answer all my questions if I ask. So be ready to ask. His staff was nice and thoughtful. Always have your questions on paper and be ready to ask. He wants you to be involved with the after care program. He has a structured aftercare program. He did go over all the risk of surgery. I liked him and he was thorough and did listen to me and my complaints. Great doctor. He is a great surgeon. He seems like a nice guy just not a big talker. It has been nine months since my surgery. I am very greatful to Dr. Classen for seeing me and doing my surgery. My life has changed greatly since the surgery. I would do it over in a minute and would reccomend him to others. Highly satisfied.

I have my first appointment with Dr. Classen on March 16th. I will let you know how that goes. Donna has been so helpful on my unique situation. Thank you so much!

Let me first say how impressed I am with Dr. Classen. I met him for my first appointment this week and have to say that he made a wonderful first impression. I must however state that the education seminar that Village Associates, Dr. Classen and Dr. Davidson, hold is outstanding!! It is so informative about the A-Z's of this surgery. They explain everything from the procedure, benefits of surgery, complications of surgery, insurance, cost and what to expect post op. At the end they hold an open forum for the patients to ask whatever question you want. They are so knowledgeable about obesity and the surgery. I recommend this practice 100%.