Overlake Medical Clinics Metabolic and Bariatric Surgery

Bariatric Center
Rating: 4.46153846154 out of 5 with 17 ratings

Overlake Medical Clinics Metabolic and Bariatric Surgery Bariatric Center

Carmela Pontillo Profile Pic
Carmela Pontillo
RN, MSN, CBN, Bariatric Program Manager
Shiree Harsh Profile Pic
Shiree Harsh
Clinic Supervisor
Randy Brandeis Profile Pic
Randy Brandeis
MSW, CSW

17 Reviews for Overlake Medical Clinics Metabolic and Bariatric Surgery
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So far my experience with Overlake has been wonderful. They have been professional and helpful. The staff wants me to reach my goals and is willing to support me in them. As I continue with them through this process I will continue post reviews about them.

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I hope I'm not double writing this. I wrote a review earlier..... anyway I'll be short. I cam to Dr Niguen at Overlake bariatics to get a bupass surgery. I have been on pain MGMT since 2003 die to bone disease. All. Through visits I was told that doctor would not take away pain MGMT meds as my pain doctor said do not go of and doctor should due normal meds course like with anyone else on top of standard daily pain MGMT meds. Dr. Niguen even said he would not change. Day after surgery I began in a ton of pan.. doctor took away my pain MGMT meds. He said pump be fine. I suffered during stay and could not even lay in bed. When discharged I told doc and PS...dven hospital.... doctor just said" people don't die from pain but do from pain mefs
". I suffered another 5 days after and had to go to work to put mind of pain.....it was so horrible. So first, doctor is good at what he does though robotic equipment really scared my stomach. He isn't much for talking, but if you are in pain MGMT prior to surgery consider a different doctor and hospital.......they really didn't seem to care.. I still have nightmares from that visit.

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Dr. Nguyen is a great surgeon. I had RNY surgery done by him 5/5/14 and I have had no difficulties at all. His office is a bariatric center of excellence and my treatment from them confirms this. His staff are very positive and encouraging people. I have absolutely no regrets choosing him as my surgeon.

3 people found this helpful

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I started this Journey Feb 2013, I was 311 lbs, diabetic, high blood pressure, cpap machine, depression,had been on every diet plan there was and still not able to loose weight. My girlfriend gave me a newspaper piece to read on obesity . My husband and I went to a seminar on the different types of weight loss surgery , I thought I wanted Lab band, easy, and painless, I went to NWWC and talked to a Dr. there but my insurance would not cover it, so Dr Thien Nguyen at Overlake Hospital was recommended , went to see him and had told him what I wanted and he told me that with all of my medical issues he would not do the lab but he would do the Gastric by pass, I was scarred to death so my husband and I talked for a few minutes and decided that the Gastric would be done, I had the surgery Dec 9 2013, I now have lost 88 lbs and not diabetic, cpap machine was turned down from 20 to 9 and off of 4 of my meds, More energy than I have had in a very long time, now I will be around for our grandson and see him get married and see his children, not being diabetic was very important to me . I am out of a size 5x top and in a size 2x and out of 5x pants and in sixe 18 have lost 16 " in my waist and 17" in my hips. I love my new life and no one recognizes me, I love the new me my goal is 165 by Sept 2014 that will be my 60th birthday. a new me. My husband tell me that I am a very cheep date since I can't eat very much which is fine with me. I take all of my vitamins . If you are thinking about surgery listen to the Dr and do everything that he or she says and it will work. I highly recommend Dr. Nguyen he is wonderful and all of the staff is great. Get a picture of you before and after you wond believe the difference . I have one on my wall that I look at every day and still cant believe the difference. They tell you that your hair will fall out and it does,

1 person found this helpful

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Dr. Nguyen did my surgery as well as my wife's Gastric Bypass two weeks later. I'm not sure what a previous poster meant about Dr. Nguyen "ditching" them as we have found the doctor and his staff, as well as their support and
aftercare programs, to be extensive, thorough, and plenty. prior to surgery, whether I called or emailed, I always got a prompt response. One time Dr. Nguyen even called me to address some of my concerns directly. He is a very caring man, very interested in what is best for us. We have attended the support group off and on for almost two years where the staff (a nutritionist, a counselor and a nurse) is there to answer all questions and support us in any way they can. We have heard of other hospitals' programs and it seems Overlake and Dr. Nguyen have put a stellar team and support system into place for us compared to some others. You are definately not alone here and can get all the support you ask for. Between my wife and I, we have lost 270 pounds and are loving life! Thanks to Dr. Nguyen and his staff for our new lives!

2 people found this helpful

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He will ditch you once your surgery is over..... there is little to no aftercare. I switched doctors.

2 of 6 people found this helpful

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There aren't enough stars to express how amazing my Doc is. Dr Nguyen and his whole staff have gone above and beyond to help me. I truly hope everyone has the same experience with their doctor that I've had.
My first meeting with him was no nonsense. without being condescending or patronizing he gave me the facts of my weight and what the surgery will and will not do for me.
I had a lap band 7 years prior and felt like I had been tossed out after that surgery with no guidance or follow up. Dr. Nguyen has been the exact opposite. I cannot express how much I appreciate him, his staff and all of the staff at Overlake hospital.

1 person found this helpful

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Dr. Nguyen is a fantastic surgeon. He takes the time to answer all my questions. He made me feel at ease. He's pretty businesslike. My surgery went really well. I was in the hospital 2 days. No pain. Five small incisions all healed up within a week. I would highly recommend him and overlake hospital.

1 person found this helpful

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I was apprehensive to have a consult with any WLS Dr. I did some research and was impressed that Dr. Nguyen had done a fellowship in Bariatric surgery. That is what led me to him. I found his office to extremely helpful and that Dr. Nguyen took his time with me, answering all my questions, doing a thorough check to make sure I would qualify with my insurance company. I appreciated all his input and left with a binder outlying all that I needed to know for my post op lifestyle. I met with a great Nutritionist who worked with Dr. Nguyen to make sure I understood what I needed to do. I was offered the chance to have the robotic surgery done with Dr. at the wheel. I was more than happy to opt for it. I had less bruising and minimum pain post surgery. I find that not only is his bedside manner pleasing, but his surgical competence to be superb. I have since lost all the weight I needed to to be in a normal BMI. I know that if I have any questions, Dr's office won't sit on it, but will ask and get an answer right away. I appreciated it and it changed my life. Thank you!

1 person found this helpful

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After a stint in the ER December 2012 I was referred to Dr. Nguyen. My bariatric surgery was in PA in 2008. At our first meeting I immediately felt Dr. Nguyen's confidence and concern; within the month after a CT scan in the ER and diagnostic ultrasound, I had hiatal hernia and internal hernia repair.

His office staff, though likeable, don't seem to be the most organized. I have waited for a significant period of time in the waiting room (over 75 minutes). However, if you are looking for what I consider a competent, intelligent and compassionate physician, Dr. Nguyen is the guy for you!

1 person found this helpful

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