DRS. Vanderpool, Westmoreland, & Arnold Bariatric Center

MY FIRST IMPRESSION OF DR ARNOLD WAS THAT HE IS REALLY YOUNG, AND NICE LOOKING MIGHT I ADD. HE REALLY TOOK TIME TO ANSWER THE 3 SHEETS WORTH OF QUESTIONS I HAD, AND DIDN'T SEEM AGGITATED AT ALL. THE CTRS STAFF LEAVES SOMETHING TO BE DESIRED, ALTHOUGH THEY ARE REALLY GOOD AT THEIR JOBS, NOT REALLY THE FRIENDLIEST PPL U WOULD WANT TO KNOW, BUT NEEDLESS TO SAY, THEY DID THEIR JOBS. I GUESS BECAUSE THE CTR IS SO HUGE, IT TOOK SOME TIME TO ACTUALLY GET SPECIFIC ANSWERS ON QUESTIONS I HAD ABOUT INSURANCE, AND TRYING TO SCHEDULE A DATE. FOR PPL THAT ARE IMPATIENT SUCH AS MYSELF, IT'S HARD TO DEAL WITH THEM. BECAUSE TRUST ME, THEY DON'T DO ANYTHING UNTIL THEY GET READY. NO AMT OF CALLING OR LEAVING MESSAGES IS GOING TO MAKE THEM MOVE ANY FASTER. FOR THE NORMAL PERSON, I WOULD THINK THE EXPERIENCE WOULD NOT BE BAD AT ALL. BUT FOR ME, IT WAS NERVE WRECKING SIMPLY BECAUSE I HAVE NO PATIENCE. NEVER THE LESS, I REALLY LIKE THE STAFF AND THE DOCTOR, THEY REALLY KNOW THEIR STUFF!

Dr. Arnold was at the seminar and then I have also met with him at his consult. He was very calming and confident in his ability to do the surgery well. I feel confident that he will do a great job with minimal complications...even if he is a big flirt!

Like others, my first impression was that he was too young. BUT, as I get older, all of my doctors remind me of Doogie Howser - they are ALL too young! rnrnHe is very professional, but kind. He answered my husband's and my questions with patience and not once did I feel that I was asking stupid questions. We were not rushed or pushed toward any decisions. I was impressed and comforted by his success rate. I've had enough surgeries to know that there can be complications and he was very reassuring. He assured me that, although he can't do the surgery alone (not enough hands!), that he hand picks his assistants.rnrnI don't get warm fuzzies from the office staff, some are friendlier than others. However, they do their job well. Your followup visits are scheduled with the PA, who I like very much, but if you ask they will schedule you with the doctor. rnrnThe waiting room is filled with large chairs, a scale, a fish tank and free coffee and water. NO MAGAZINES except Sports Illustrated. Bring something to read. You usually don't have to wait long though.

My first impression of Dr Arnold is that he was very confident. My impression has not changed. He is still very confident. The office staff was great. They were very helpful through the whole process. Even through the complications I couldn't have asked for more caring and attentive people. The only person I DID NOT like was the psychologist. She was a very pushy and judgemental individual. I understand that her job is to weed out individuals who are not right for the surgery but she pretty much wrote me off and talked to me as if I were bipolar. I didn't get a warm and cozy vibe from her like I did with the rest of the staff and I can honestly say that she is the last person I would go to if I had any psychological problems after surgery. The aftercare program is great. I haven't seen nor heard of one better than the one at Baylor WLS. The support group is great. There are many times I don't know what I would have done without them. Dr Arnold addressed all of the risks of surgery including death in the orientation that was done before surgery. Not one time did he try to hide anything. He was very straightforward and to the point. I would rate all of the doctors through the Baylor WLS program as EXCELLENT. In my opinion there's not a better team of doctors around. I think both surgical competence and bedside manner are important. You can't have one without the other. And Dr Arnold definitely had both qualities. Thank you Dr Arnold for my new life!!!!!!!!!

WELL, MY FIRST IMPRESSION OF MY SURGEON WAS, WHAT A YOUNG NICE, POLITE, HANDSOME MAN, HIS OFFICE STAFF WAS FULL OF LOVE, FULL OF CONCERN, IT WAS JUST LIKE THEY WERE MY FAMILY, THERE IS NOTHING AT ALL LEAST I LIKE ABOUT MY SURGEON OR HIS STAFF, HE AND HIS STAFF STRONGLY EMPHASIZES ON AFTER CARE AND JUST A PHONE CALL A WAY WHEN YOU NEED THEM, I WOULD OVERALL RATE MY SURGEON AND HIS STAFF AT A PERFECT 100 PROVIDED THAT YOU DO ALL THAT IS REQUIRED OF YOU FROM THEM, WHICH WILL DETERMINE YOUR OVERALL SUCCESS, MY SURGEON HAS VERY GOOD BOTH SURGICAL COMPETENCE(he breifed me and my husband hours before surgery exactly just what would happened and what to expect and the timing on everything the day of surgery)AND BEDSIDE MANNERS(were awesome after surgery he sought after me none stop which is very important because I was in lots of pain and him re-assuring me just made it better knowing that he did not leave me alone

DR. Vanderpool was great. He was so nice and caring. My first impression never changed over time, he was always so nice and seemed really concerned with how I felt.
His staff was wonderful and so helpful.
The only problem I had at all was the fact that he is no longer doing the surgery so I now do not have a doctor.

First impression was "he's so YOUNG!" But after speaking with him for a short time, I knew HE knew what he was doing. The staff were all very helpful and friendly. Dr. Arnold was willing to take the time to answer all questions. Since I was a "borderline" case, but approved because of my diabetes and arthritis, he was honest in saying I would take longer to take off some of the weight and I may not reach my goal weight. But anything lost would dramatically help my diabetes. 3 weeks post op and 30 lbs lost of the 90 I need to lose. I think I am doing great and he is very encouraging. I am looking forward to seeing him on my 6 week followup.

I would highly recommend Dr. Arnold. He is compassionate and extremely competent. He has a great sense of humor. These are of course my opinions only and may not be shared by other patients. Everything went smoothly and as he said. I have no complaints about Dr. Arnold or his staff.

Dr. Arnold was great. I thought he was very nice. He listened to all the questions I had and didn't sugar-coat anything. He told us the risks and what they involved. He was very detailed. I really recommend Dr. David Arnold because he is such a great surgeon. I felt like he never saw me as a big person, but just Amy. The surgery center has a great support system and the staff is good at letting the surgeons know if you need to talk to him or have questions regarding your surgery. I believe Dr. David Arnold is the best doctor I have had with any of my surgeries. Of all the surgeons I have dealt with he was the best.

Very...soft spoken. Turned out to be a kinda funny guy...a different kind of sense of humor. Office staff was okay...psych lady was very "different"

8-12-04 I've met with Dr. Arnold only once so I have a limited viewpoint at this time, but he seemed to be very confident, patient, nice, informative and was easy to talk to. Everyone at the Dallas WLS Center was very nice and very helpful. They explained all the paperwork and process in detail. I am satisfied with Dr. Arnold and feel comfortable knowing that he will be doing the surgery. He was very assuring. Aftercare is extremely important and he emphasized that to me. He wanted to make sure I understood that success post-op is up to me and how well I follow the process. He definitely has a structured aftercare program and recommends group meetings at Baylor. He went into all the details of the risks of surgery with me. I would rate him as extremely high at this point. It is best to have someone that is surgically competent with bedside manners.

9-1-04 I met again with Dr. Arnold 2 weeks post-op. He was great in the hospital prior to surgery and on his visit during my stay. The entire Baylor staff was excellent. All were very helpful, encouraging, and pleasant. At the 2 week visit with Dr. Arnold he was very interested in how I was doing and spent as much time with me as I required. He was not in a hurry and covered everything I could of. He was great!