Crystal Springs Surgical Associates Bariatric Center
created
patients
Show reviews by
Sort by
Most Helpful |
Newest
I first met Dr Feng at a seminar. I thought he was sincere, dedicated and enthusiastic. He took time after the seminar to talk with me, answered my questions and never made me feel rushed. His office staff is awesome. They return calls right away, always polite and always willing to go the extra mile. Helped me set up appointments for my other tests. He has satellite offices in many other No. CA cities and encourages follow-up care. I would give him a 10! Both his competency and bedside manner are GREAT.
I first met Dr. Feng at a support group meeting and immediately it was very clear that he truly cared about how his patients were doing both pre-op and post-op. He struck me as being very compassionate, kind and caring, but also extremely knowledgeable.
I met him the very next day for my evaluation and he went over all of my surgical options in detail and left plenty of time for me to ask questions. He was very thorough in his information and very patient with all of my questions. I knew immediately that I wanted him to do the surgery for me.
The day of surgery, my cell phone rang at 6:45 am and it was Dr. Feng calling to tell me he was on his way in and to ask how I was doing. When he got into the hospital, he stopped by to see me and explained what was going to be happening. I felt very comforted by the fact that he was so present with me on the day of surgery. Post-op he immidately spoke to my family and after recovery, came to see me to explain how my surgery went. He checked on my two times that day. The next morning, he came in to see how I was doing and allowed me to go home.
After I got home, I ended up having to page him at 3:30 am because I was having pain. He was so patient and kind (even at that time of day) and got me through the night. The next day, he called me three times to see how I was feeling. That really make me feel like he truly cared about how I was doing. His bedside manner is impectable.
Since surgery, I attend his support groups once a month. I can't say enough good stuff about him as a surgeon/doctor. He is just top notch.
Wow, Okay where do I start? Dr Feng is an AMAZING human being! A very competent Doctor, kind man, and there is an extremely compassionate energy to him! When I went to my consultation he was upbeat and positive about the procedures that he did, but got across the complications and risks involving sugery very well. He explained how complications could arise and the impact that it could make on someone's life. He chose the Vertical Gastrectomy as my best choice (being self pay), and I agreed.... at the time LOL! I went along slowly converting my thinking back to the Duodenal switch, but then when I talked with him again I remembered WHY the VG was the sugrery for me! He has so much knowledge of the surgeries and I am glad I didn't get the DS! I am even more impressed with him now than I was when I left his office after my consultation. I am 6 days Post op and feel very good! His practice strongly emphasizes support groups, which they have available in about every major region in Northern California. And also the surgery includes two years of follow up visits! I would definitely rate Doctor Feng 9.9999 out of 10 because, to me, there is nothing lacking in his practice as a doctor! Both his bedside manner and surgical competence are pretty equal, if I had to say which is better, I would say surgical competence. butonly because I was pretty drugged up most of the time after surgery hehe. Oh and to contradict the person below, the papers that you sign before surgery states that you MAY be assisted with training doctors. So it's not something they pop on you! I was assisted with Dr Toller and he had great bedside manner also! This is how we get great doctors, by being trained by great doctors like Dr Feng!
Thanks Dr Feng! You're doing a great job!
- Jess
My experience with Dr. John Feng has been very positive. At the introductory meeting he was very clear about the risks and potential benefits, and answered all my questions. The office also has pre and post op manuals that have proved a great help. He has continued to be thorough throughout the pre and post op period. His office staff has been very professional and responsive -- more so than any other doctor's office I have dealt with.
If I had anything negative to say it would be: 1. he suggested a possible weight loss goal at the initia interview that I chose to take with a grain of salt, since results can be so variable (the suggested loss is well within the range of average outcomes, however) and 2. he was assisted by the fellow working with the practice, which I did not know until after the operation. The fellow is gaining experience but I would have preferred two very experienced doctors, which was one of the reasons I chose this practice.
The LapSF Associates approach to aftercare is one of the primary reasons I went with them. They sponsor a number of monthly support groups throughout Northern California and they encourage attendance, and I have follow up visits over the next 18 months (5, I think). They have a website for secure communications, and the dr.s are very responsive to email inquiries. I am completing a daily log of food and exercise at this site, per the doctor's recommendations.
Dr. Feng's surgical qualifications are very strong, as are those of his two partners. Their track record of outcomes is outstanding. The operation went very well and I am healing well.
Dr. Feng is friendly, intelligent, and a clear communicator.
I recommend him highly.
Dr. Feng did my mom's surgery and since she was pleased with him I figured I'd give him a call. Dr. Feng was WONDERFUL to speak to and explained everything to me in terms I could understand. His administration team so far has been A ++.
Dr Feng will perform the surgery. He was a very personable, friendly, and extremely knowlegable Dr. He answered all my questions throughly, and if I ever have any other concerns a quick email to him and he responds right away. Whenever I had a question, I could either call or email, if he was not in surgery, I would get a response usually within 10 minutes, how many of us can say that about any of rour doctors. This group of Drs. is terrific, they are top notch and the support is before and after surgery is beyond my wildest expectations!! I would give Dr. Feng a rating of 10++++++
My first impression of Dr. Feng was one of great professionalism as well as knowledge. My intial consultation with Dr. Fend was a very lengthy and an informative one. He addressed the risks and complications of surgery in great detail. Dr. Feng is very much concerned about your overall health. I feel two of his greatest assets would be his bedside manners and his surgical competence. He just knows what he's doing. As these are my personal impressions of Dr. Feng, I most definately would recomend him to anyone with no hesitation of giving him a hight score of a perfect 10. He also imphasizes great aftercare and explains the aftercare program in detail. Dr. Feng is one person I trust with my life, and am so very glad to have been given the opportunity to have had him as my surgeon. Thank you Dr. Feng.
I really like Dr. Feng's sincere and caring attitude. He was very thorough with his presentation and made me feel like I had made the right decision. He was upfront about risks, complications, fatality within the practice. Although I haven't been in touch with him since my initial appointment I have been in contact with Marilyn (biller) and Ann (RN) and both have been extremely helpful and informational. He told me that in order for the surgery to work I must remember it was a tool, just like the aftercare, eating, exercising, vitamins were all tools in the sucess. I truly believe that is the correct approach. They have a strong aftercare program, monthly meetings, online journals, etc.....I highly recommend the Lap Associates of SF