Bariatric & Metabolic Institute Bariatric Center
I was originally assigned Dr. Brethauer to be my surgeon, but as Tuesday was my only day off for appointments, I was then assigned to Dr. Schauer, whose clinic day is Tuesday. The first visit was rather rushed because he was over 2 hours behind in his appointments. He and his nurse, Jim Morris, apologized for the long wait, citing unavoidable delays. It was cursory, going over general details. My second visit went much more smoothly. I felt my questions were answered honestly and to my satisfaction. He leaned in close and kept eye contact with me the entire time. He listened to my questions and didn't rush in his responses.
The staff at the Cleveland Clinic have treated me so well. My psychologist, Dr. Heinberg, and my dietitian, Lauren Sullivan, are the greatest! They answer my frequent email questions in a friendly and supportive manner. The office staff, schedulers, patient representatives make an outstanding team. I am very fortunate to have the entire team behind me and on the same page in regards to my treatment.
Make sure you save plenty of time for your appointments, as medical and surgeon visits can involve a long wait. Other than that, I love it!
5 people found this helpful
My first impression of Dr. LeBlanc was that he was a very down to Earth, casual doctor. I actually was scheduled to have surgery with another surgeon and switched to him because I loved his demeanor. This impression of him has not failed me in any way--throughout all of my pre-op and post-op appointments, he has remained wonderful! The office staff is extremely helpful, especially Amy. When I decided to switch doctors and needed to schedule a pre-op consultation with him on the same day as some other appointments so I would not miss work, she made it happen. I think that future patients should know that he is extremely professional and competent in his field while also having a great bedside manner. Aftercare is definitely a must with Dr. LeBlanc. Followup appointments are scheduled at increments that bring you back into the office frequently in the beginning, then eventually once a year. You also see the nutritionist. In addition, the bariatric program offers a support group that is extremely active. Risks of surgery were given to me before surgery. I would definitely rate Dr. LeBlanc as a 10 for both his surgical competence and bedside manner. I feel like I made the right decision going with him!
When I first meet Dr. Schauer I was nervous. Then as we conversated talking to him became more easy to do. The medical staff is wonderful.
Dr. Schauer has really gone to bat for me. I first began the WLS process at Cleveland Clinic in 2007. My first impression of him was that he was patient and spent time answering questions of not only myself but my family members as well. When we got to the point of gaining insurance aproval my insurance company felt that the Gastric Sleeve procedure was experimental and would not cover it. That did not stop Dr. Schauer. He went to my insurance company and not only wrote letters but had a face to face meeting trying to get them to cover my surgery. The final decision was no.
After getting a new job and new insurance I started the process again, Dr. Schauer put me on a fast track so we could get to a surgical date quicker than normal. It worked and I had my surgery on June 17, 2010.
Dr. Schauer and the entire staff at the Metabolic and Bariatric Center at Cleveland Clinic have been wonderful. From the setting itself with wider chairs and patient comfort, to the receptionists at the front desk. Everyone has been wonderful and has done everything to make me feel comfortable and relaxed. I am looking forward to going through the post op program.
The only thing negative I would have to say is Dr. Schauer is not the most prompt and is usually late for appointments. The other doctors on staff that encountered were also nice except for Dr. Cooper. I felt her bedside manner was lacking and that she really did not care about me one way or the other.
5 people found this helpful
Loved him soon as I met him. He was eager to answer my questions and let me know all the pros and cons about the band vs bypass.
The staff is very friendly and helpful with all the preop stuff, we will see what happens postop.
Seems to have a very structured program, given booklet with alot of info including all the different stages of the diet and what foods are allowed.
Havent had a negative experience yet.
My first impression of Dr. Hausmann is that he really listened to me and took time with the appointment, unlike some doctors which simply watch the clock. I had initially thought that I wanted to have RNY, but I changed it to VSG. Dr. Hausmann was remarkable in dictating a letter to my insurance company regarding my migraines and medications that I am on in hopes that it would be approved due to the non-malabsorbtion with the VSG. It was approved on the first try! Much thanks. He was very good about explaining in detail the surgery and it's risks. I completed many tests before my surgery could be scheduled, which I appreciate his attention to making sure that my body could go through the surgery. I have my surgery scheduled in one week, 01/26/10. Please keep me in your prayers.
Dr. Hausmann was wonderful. I really trusted his experience and his ability. He has an excellent reputation, which is why I chose him. He made me have more tests than many surgeons require, but this goes along well with his reputation of being very meticulous and thorough. I would prefer a surgeon who is very careful, and this was him. There were concerns that I may not have been able to have surgery at all, and he did everything he could (including repeating a test that seemed to have unusual results) to help me out. When we first began, I was interested in the band, and he seemed to prefer the sleeve as an option, but also seemed that he would respect my wishes. Eventually, we decided together (after much research on my part) that the sleeve would be the best option. Dr. Hausmann was very clear about the risks of surgery, and didn't minimize them. He has excellent bedside manner, and I feel like he was 100% the best option for me.