Question:
Has anyone tried getting approval from Mutual of Omaha recently?

I recently started a new insurance - Mutual of Omaha, and my paperwork was submitted for pre-authorization. My ins. co. called the surgeon last week and said it was an exclusion, but I know its covered if "medically necessary". So now I move on to the appeal process. Anyone have advice to share regarding this insurance company? Thanks.    — Kay G. (posted on September 18, 2001)

October 2, 2001
Kay, I have Mutual of Omaha insurance and was approved in a very short time. I also had no health problems other than obesity. Good Luck.
   — kristis

July 14, 2002
I, too, was turned down for LAPAROSCOPIC RNY. I have several co-morbidities, so know it should be covered. Apparently they consider laparoscopic surgery as "experimental." No, I don't know what year of the Dark Ages they live in!! Was your surgery lap? We are in the process of appealing, but don't know what the outcome will be. Good luck to both of us.
   — Judith W.

March 24, 2005
I have been denied in the last week, with Mutual stating "investigational", but tonight I have someone send me FDA documentation specifically stating it's no longer "investigational" I'll submit to them on Monday. I also have alot of other back up paperwork if it come to a full blown appeal. Let me know if I can help.
   — scubasquirrel