Question:
FISERV OR BENEFIT PLANNERS PHCS PPO

Has anyone had any dealings with Fiserv PHCS PPO I think is what they go by, now, or else it is Benefit Planners PHCS PPO located in Tx. My co.is self insured and ultimately they decide, I guess, but I was wondering if any of you have dealt with them before for RNY. I am waiting for my surgeons office to call me back I spoke with someone on Monday they said they would try to call back by Tuesday so I waited then called again this morning she said she would call back and I am still waiting. I finished all of my testing last Friday guess I am a lot impatient! Thanks for listening.    — lighthouse56 (posted on November 15, 2007)

November 15, 2007
Fiserv &/or Benefit Planners are just the companies that manager/administer the companies medical plan that you work for. PHCS is the network that you would use to choose a doctor from like an OBGYN or your general doc you would go to for a cold etc. I would suggest asking your HR Dept for a copy of your plans "Benefit Summary" and look thru it for any info on "Weight Loss Surgery" and this should tell you if they cover it or not. I hope this helps!
   — jmaris