Question:
New Requirement for Bariatric Surgery

Does anyone know of a new requirement by Aetna/US Healthcare QPOS that you have to have a history of failure of medical/dietary therapies documented by an attending physician who does not perform bariatric surgery? I was told by my surgeon that my BMI is 39 but I have enough co-morbidities to get approved. (Hypertenison, borderline diabetic, kneecaps wearing out) I was denied because I haven't tried enough dieting tricks. I was told that I cannot take diet medication because of my high blood pressure. What do I do?    — Sherrie H. (posted on April 9, 2002)


April 9, 2002
I also have Aetna/US Healthcare. When I started the approval process last October I luckily had a 3 year history of documented physician assisted dieting programs/meds that hadn't worked and the lady at Aetna told me that it was lucky that I had included that in my paperwork because that is part of their requirement. But of course they don't tell you that before you begin the process. I also included a list of EVERY diet program I had every been on. My BMI was 41.
   — Kathy J.

April 9, 2002
I don't think it's a *new* requirement. Many people have run into this, especially at the appeals stage. They buy into the idea that diets work and want to know you've spent YOUR money on a few and failed before they pay upwards of $20,000 for what they consider to be a last resort. Some people have had friends sign affidavits regarding their participation in programs if the programs have lost their records. A lot of the programs people have tried no longer exist or have moved around so much they've lost paperwork. Read some profiles for tips on compiling a diet history. Try to think of everything you've ever tried, including over-the-counter stuff like Dexatrim. Good luck! :)
   — PT LawMom

April 9, 2002
I had already heard I would need to list all the diets,pills shots shakes,etc...that I had tried in losing weight.I had to prove i had done these types of programs for at least the past 5 yrs.I did not have documentation by a Doctor,but my surgeon took my word on everything I had tried ,and he filed it with my insurance and they accepted it.For example,xenical,diet pills,protein drinks,weight watchers,tops,diet clinics etc.I think you get my drift.Think of everything you've used to try to lose weight and present it to your surgeon.I hope I've helped in some way. LOL ,Lora
   — Lora B.

February 11, 2003
You might want to check www.insure.com/health/obesity.html for some helpful information on the new requirements.
   — Barbara S.

March 5, 2003
Sherrie, I too have Atena POS and was approved. They did ask for a history of diets before they approved me so I went back to my PCP and asked him what we could do and he wrote me a letter stating that I tried several over the counter diets as well as low cal diets that he believed didn't work for me and that with my co-morbidities he felt that I'd be a perfect candidate for gastric bypass. You can also go to atena's website and it gives you their guidelines for approval. Their site is at www.atena.com and you can choose the link from there! Hope it helps! Open RNY 8/20/02 -122 pounds!
   — Carole M.

May 10, 2003
I am going through that right now. Was denied by AETNA even though I am more than 200 lbs. overweight. I sent 2 letters of medical necessity AND a list of diest I have been on, dates if the wieght loss, amount of wt.loss and how long before I put it back on. I was still denied. Am appealing it through an obesity law advocate, have also changed surgeons, and was going to pay for it out-of pocket but AETNA would not pay should anything go wrong, so that is NOT a good option. Meanwhile, I have started with a nutrition but am mentally broken, trust me. Due to "complications," my surgery date was initially changed four times. And now, no surgery for a great while. I am a beaten woman. And the kicker is, I will have to undergo those $8,000 worth of tests again if I don't get my surgery soon as I had them in November/December. But, I'm not giving up
   — Margaret L.

May 13, 2003
It is such a shame you have to go through this. I had Aetna US Healthcare pos managed choice went I had my surgery in March 2002. They did not ask for ANY AND I MEAN ANY of this, but I included it in my paperwork anyway that the doctor faxed over to them. Within ONE HOUR I was approved. I guess something new has happened (at least that is what some are saying) since Jan. 2003 that is making things more difficult for those needing this. Do any and everything that they ask of you that is within your power, this is too important to you. God bless you and good luck.
   — gloriafb

May 13, 2003
Here is Aetna's published requirements: www.aetnaushc.com/cpb/data/CPBA0157.html.
   — [Deactivated Member]

June 10, 2003
They did ask for a history of diets before they approved me so I went back to my PCP with a list and dates of diets I have tried over the last 2 years so he wrote a letter to Aetna stating that I tried several diets as well as over the counter products for diets that he believed didn't work for me and that with my co-morbidities he felt that I'd be a perfect candidate for gastric bypass. Good luck. Cindy
   — clickrs

October 26, 2003
Oates
   — Mikayla

October 26, 2003
Ok Im only being my journey with WLS. Ive heard such terrible things about Aenta. Can some one show me an example of the appeals letter that you wrote to send to them, after being denied the first time. I know I cant be one of the lucky ones who get approved on the frist time. So I wont to have that appeals letter ready for them.
   — Mikayla




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