Question:
Jan 1, 2003 switched from Cigna PPO to BC/BS PPO of Mass.. How easy is it to deal?

with this new insurer and what are the stipulations ie. how long of a wait after 1st letter is sent out ect? Thanks    — gramof3 (posted on January 6, 2003)

January 6, 2003
Hi. I have Cigna PPO, although I live in Michigan. But, they gave me the runaround for about two months. My surgeon sent in the paperwork 3 times before they "found" it. RIGHT! You have to talk to someone in charge to get to the bottom of things. Once I did that, I was approved. So if that happens to you, just keep calling and bugging them to death and eventually it will work. Never give up, just keep calling!!!! Good Luck :)
   — NikkiCarter

January 6, 2003
Can you tell I didn't pay attention to the question? LOL Sorry about that.
   — NikkiCarter

January 7, 2003
I have the same insurance, they require a Psych. Evaluation (your surgeon will refer you) and you need to see a dietician to prove that you know what you should be eating. I started the whole process in March with my appointments and had surgery in August. Once all the actual paperwork was turned in to insurance, I was approved in about a week. At the time the whole process felt like it was forever, but I think the whole thing was needed to make this the best success. My boss on the other-hand did not need any of these (her insurance only needed her to be 100+ lbs) and she had a much harder time mentally giving up food. If you have any other questions e-mail me. Good luck!
   — Dana B.