Question:
Has anyone had conference call with their insurance?

My insurance denied me for the 2nd time. They just told me that tomorow at 9:30 they will have a conference call with me , 3 of their doctors, 2 nutritionist and the doctor in charge of appeals and grievances. Is this a trial without jury or what? Has this happened to anyone else with Health Net insurance?    — Luisa H. (posted on March 11, 2002)

March 11, 2002
Gosh, it sounds like that ins co is anxious to hold onto a buck...but you know, all those peoples' time together probably costs at least half as much as the surgery! Anyway, no real advice, just go in armed with all your comorbidities and research on how WLS can improve them, and good luck!
   — rebeccamayhew

March 11, 2002
You might want to have someone with you when you do this. Just someone else who will remember what was said and remind you of what you want to say. Also for a little moral support.
   — garw

March 11, 2002
I joined my insurance company panel by conference call for my third appeals hearing on coverage for my abdominoplasty. There were about 20 people present (reps from every department of the insurance company - none of whom had a sense of humor, I might add). I read a statement I had prepared and answered a few questions. My surgery was approved the next day. -Kate-
   — kateseidel

March 12, 2002
My conference call came in at 9:47a.m. It was intimidating but it had to be done. All, they want now is the clinical sheets from my previous doctor who is not one of their providers showing that within the past 5 years I have been under a supervised diet for 12 months. I went to my doctors office for the request and my doctor is sick and not working until spring time, however his secretary will fax this information to my insurance company. My doctor had sent them a letter stating my 12 month supervised diet but that is not enough,they want the clinical sheets. Talking about an insurance company not wanting to pay!! Thank you for all the replies, they were very helpful.
   — Luisa H.