Question:
Why they do not pre-determine?????

I am stuck because it is true good ol' Blue Cross and Blue Shield cannot and WILL NOT do a predetermination.. at all even with a letter of medical necessity and pictures etc.. However the plastic surgeons office has sent a letter to the insurance commission.. anyone had any luck going this route?? It sure is nice to pay these high premiums for no help HUH??    — dawn W. (posted on July 26, 2004)

July 25, 2004
You should check your booklett. I know I had BCBS and they 'tried' to tell me they didnt do a predetermination; but on line their policy stated that it REQUIRED a pre approval! There fore, I belive they get them mixed up... I finally called the patient satisfaction department of BCBS and voiced my thoughts on this.. and the 'predetermination' they said they didnt do was DONE ASAP.
   — star .