Question:
I am trying to find out the average wait for approval with cigna ppo/ppa?

   — kyad7 (posted on August 14, 2000)

August 14, 2000
Hi ~.~ You can go to the question and ans. site and type in Cigna to see what others have found out...also www.cigna.com goes straight to ins. they will answer any questions online. Bless you!
   — Theresa B.

August 14, 2000
I had Cigna HMO & only had to have a second opinion, a echocardiogram and was approved without any problem. Other than waiting for the tests, I was approved in about 2 weeks. My surgeon's office did all the work. Good luck.
   — Pat B.

August 14, 2000
I have Cigna PPO, I had my approval in 3 weeks. No 2nd opinions or other testing required by them. I called my Cigna rep on a regular basis so they wouldn't forget me. Good Luck!!!!!!!
   — BECKY M.

August 14, 2000
I have Cigna PPO. I was going to the New England Medical Center Obesity Clinic for 6 months. In order to qualify for treatment it must be medically necessary. Cigna, after receiving the doctor's letter stating this, the treatment was approved within 2 weeks (after refaxing letter). For my surgery (Aug. 17) the surgeon sent a letter requesting it. Cigna responded within a few days by requesting additional information from them (office notes/weight loss). This was faxed (and refaxed) but the overall approval took 3 weeks. I was quite please because although I started out with a BMI of 44, I had lost 30 pounds since starting with the clinic and now have a BMI of 37 but they still approved me.
   — Mary C.