Question:
Can anyone tell me their experience good or bad with Keystone East HMO?

I'm so worried about being turned down, anyone ever turned down from them, does anyone know their policies. I can't get much answered when I call. Thanks    — [Anonymous] (posted on December 19, 2001)

December 18, 2001
If your surgeon is listed here, or another local surgeon is read the docs profile, each one includes insurance approval info. Click on my name, scroll to the bottom click on my doc, and check his insurance approval area. I think your fine, good luck.
   — bob-haller

December 19, 2001
I don't know if my insurance is the same as yours, but I have Keystone Blue and it covered everything with no questions asked. My surgeons office said they would submit everything to the insurance and that it would take about 6 weeks to get an answer, but since I had complications come up before they could submit it, they had to submit it earlier than anticipated and get an answer ASAP... and they did. Of course I had some co-morbidities that were kinds of pressing at the time and had to be taken care of sooner than we had expected (a ventral hernia and an esophogeal hernia), and I don't know if those helped speed things along with the insurance or not, but all I know is I didn't have any problems at all getting an approval. Once submitted, it only took 5 days to get an answer. Good luck!!!
   — Kellie Jo B.