Question:
Who at the Department of Insurance should I file a complaint about my appeal and

regarding my health carrier? I have 3 recommendations and they still are denying coverage for this surgery. I need to take every avenue possible.    — CINDY D. (posted on July 14, 2003)


July 14, 2003
Each state has a web page - go to Google and type the name of your state and "insurance comissioner" and they will have info about how to file a claim.
   — bethybb

July 14, 2003
Cindy - I work in the insurance department for a doctors office. Actually our doctor, Dr. Cook is a bariatric surgeon. Any way, your state most likely has a website that you can go on to find out what your options are about filing a complaint. I live in NC and ours is www.ncdoi.com. But there should be information to lead you to who you need to file a complaint with. I don't know about in AL but in NC our insurance commishioner is very pro-active. Hope this helps, good luck! Ashley Sproul
   — Ashley S.

July 14, 2003
This is a very simple question to answer. You can go online and type: Florida (or state inwhich you live) Insurance Commission. An address or telephone number will pop up on the screen. I recommend that you call your state's Insurance Commission and they will give you step by step process on how to use their services. After my denial, I contacted my state's insurance commission and they told me to appeal my insurance decision and if my insurance company still denies my surgery, I need to call the commissioner back and they will get involved. I told the insurance company that I would get the Insurance Commission involved if they denied me again..... next day I was APPROVED. Who knows if this threat helped to overturn my decision but I'm sure it didn't hurt. Good Luck!
   — Jeanette D.




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