Question:
What should I do? I called my carrier today and they have received my predeterimna-
tion but, the doctor left the code off. How could they fail to put this on there. I really want response but it appears we are slowing down. — CINDY D. (posted on May 6, 2003)
May 6, 2003
Hi Cindy, there must be something in the air todaY! I was just calling the
Insurance Co (United) today to make sure that all ducks were in order and I
found that they think I am having RNY. While I believe it is a fine
procedure I am having LAP Band surgery in June and NOT RNY. What to do??
Do not assume that it will take care of itself. I called my doc's office,
got the correct code and found out how to change it. I then had the
surgeons office call and confirm and I will call each day until it is
correct. You have every right to check-up on this stuff. Have faith but
dont assume that everything is in order. It is your right to make sure
that your paperwork is in order. You do not want any surprise bills a few
months down the line. Good Luck!
— meliss0725
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