Question:
Oh Magazine
I subscribed to the OH Magazine the end of September 2005 and I have not as of yet received a magazine. I paid electroncially. Please — SOUNDRA G. (posted on January 16, 2006)
January 16, 2006
Same thing happened to me when I first subscribed. I had to email the
editor in chief and others. It finally came though and i'm getting it on
schedule now.
— sherita
January 16, 2006
I subscribed in July and I received my first magazine in December. Hang in
there.
— scharlier
January 16, 2006
The same thing happened to me. I emailed the store and they sent me 2
issues at the same time. Let's see if I get the next issue. I wonder what
is going on?
— tracyr
January 17, 2006
i signed up and paid 2 years ago and got one magazine and wrote to them and
they said they would take care of it but i have never sen another one. i
get the notices that it's on it's way but it never comes! i gave up. now i
don't order anything from the site. good luck to you!
— CATHYSDAN
January 24, 2006
ToEveryone with this question on your mind ...
ObesityHelp has been struggling with this problem for sometime as you are
well aware. Just after the beginning of the year, we found a very serious
mistake in the system that takes orders and enters them in our subscription
list. We are working through ALL orders EVER placed in our store to see who
this problem may have hit. If you placed an order and did not get your
magazine or had difficulty getting the magazine, let us make the situation
right for you. Please let member services know by writing to
[email protected]. We have a person checking every instance
right now to locate anyone who was affected.
We are very sorry if this problem hit you. We are doing our best to resolve
the problem, but we need your help.
Terry
VP Operations
ObesityHelp Inc.
— VPOps
January 24, 2006
HI Soundra,
I'm sorry you've had any problems with the magazine and please know we are
here to help get this corrected. If you would email your name, address,
and phone to [email protected] I'll be sure to get this
looked into and your magazine order corrected ASAP.
— Amy Williams
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