Question:
I was not able to talk to anyonw at BC/BS

BC/BS requested medical records last week they have been faxed, I called today to see if I could talk to someone in charge of the decision but was told that would not be pssible. What do I do now, just wait ? This is driving me crazy any advice would be welcome .    — STAR W. (posted on December 6, 1999)

December 6, 1999
I would let to let the doctor try and talk to them. Be a squeaky wheel. If they get enough calls they will let you talk to somebody. I hear it can be a long process sometimes. Good Luck
   — snicklefritz

January 4, 2001
I am also having trouble with BC/BS of Minnesota. My employer switched from Preferred One to Blue Cross January 1st. And no one has their card yet!!! They were flooded with calls about the card, precriptions,etc. I had trouble getting my prescription, one that I really needed. I have veinous insuffiency and my medicine is a combo of a fluid pill and blood pressure control. I hope I don't have problems later on getting the stuff done for the surgery to take place. I say bug them until they crack, and don't stop until you get the answer you want. Ask the doctor to send the fax again. I wish you luck.
   — Jennifer C.