Question:
How long until they get back to me?

I sent in my initial assessment papers almost over week ago, (almost 2 weeks) and still no call. Should I call them, or does it take longer then they tell you. (they said as soon as they gather the information they would call).    — Ray8719 (posted on December 31, 2007)

December 31, 2007
Hi, I don't know who the "they" is for you -- surgeon or insurance -- but I would definitely call them to confirm they received your documentation, and then call them every other day until you have your answer! Good luck :) -Jasmine
   — Jasmine130

December 31, 2007
Sorry. I meant surgeon as "they".
   — Ray8719

December 31, 2007
Once they review what you sent them, the office will generally contact you if you need anything else. If not, the office will send it on to your insurance for approval, I've heard from many people on how long it took and boy talk about varying times... could be days...weeks..., call every so often, write down the name of the person you speak with, build a report with them, makes calling time after time a little easier. Good Luck, Leslie
   — LuvNSummer

December 31, 2007
HI Ray, I would call them every other day until you get an answer. I found that they either lose paperwork or are really slow unless you get on them about it. I stayed on top of the surgeons office and everytime they said the needed something from my PCP or the insurance co needed something else from teh surgeons office, I went out of my way to get it and fax it over or if that wasn't possible, called everythign until it was taken care of. I was extremey professional and nice about it; but I wanted this surgery so bad and wasn't going to let anythign stop me; so I felt like it was in my hands to ensure I was proactive and ensured everything that was needed was taken care of. I wouldn't wait on them to call you or get back to you; I'd stay on top of them until you get the answers you want. I am schedule for 1/31 (not soon enough) and felt like I pushed every step of the way to get here. I began this process on 10/31, so I'm told that 3 months is really good turnaround from my initial visit to the actual surgery (seems like I've been doing this process for much longer...but it's 2 months today). have a happy new year and blessings to you.
   — hatda

December 31, 2007
Call the surgeon's office, but be prepared to wait, It took me six months to get a date
   — Andrea H.

January 1, 2008
It might take about 2-4 month's before you hear anything, don't give up the may call you sooner that you think.
   — 2409w.poplar_rodriguez