Question:
how long does the insurance co. have to review your appeal?
Is there any laws that state that your appeal has to be processed within 2 week...a month..a year? Can they hold you hostage forever waiting to hear? — Ellen M. (posted on October 14, 2000)
October 14, 2000
I would call and ask what is the time frame they allow themselves to make
the decision. You may also want to check out your insurance policy/book. My
insurance company said it can stay in the approval phase for 30 days. I was
also told that with the appeals they have 30 days to respond. Good luck. I
will say a prayer for you. I know how upsetting it is. The first surgery I
ended up being a self pay patient because Cigna specifically excluded
surgical weight loss. They approved my revision surgery in 7 days. I am
told they are now one of the easiest insurance companies to work with. Take
care and God Bless.
— Pam S.
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