Any advice on hurrying the surgeon along in the approval process?

My surgeon requires numerous pre-op requirements be met...then he reviews for approval...then insurance approval is sought. For the past two weeks, my completed file (and I presume those of other patients) have been residing at my surgeon's home. He doesn't return the files and does not apparently have time to review them. I know there's more waiting ahead with my insurance approval and I'm at my wit's end. I've called to try and hurry things along, but the staff seems to think they've done all that they can and all we can do is wait for him to return the files, hopefully with approval intact so the next step can occur. I'm pulling my hair out! Any suggestions?

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