Did anyone else get a vague approval letter from United?
On Wednesday of last week I got a phone call from UHC and was given a verbal approval for my surgery. Today, I got my "approval" letter. This is what the letters says, "On 2002-07-18, we were told about the hospital stay for the patient name above. While he patient is in the hospital, we may contact the treating doctor. We would discuss the treatmentplan and/or help arrange plans for discharge. You and your doctor have he final say in your treatment plan. Once you go home from the hospital, a nurse may call to see how you are feeling and answer any questions you have. For eligibility or benefit coverage information, please call the toll-free number on your ID card. Payment is based on the terms of your group benefit plan. If you have any questions abou this leter, please call..." My question is - was anyone else's approval letter from United this vague? Thank you - Joy
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