Insurance Handbook help

I just started a new job and asked the HR person for an employee insurance handbook. She said they don't have them as the plan changes so often it's not cost effective...and I should just call the no. on the back of my insurance card...or read the plan summary (a two pager) does that sound strange?? I thought plans only changed once a year and that a handbook would be available. Personally I want to be able to read what the plan says about WLS and reconstructive surgery in the privacy of my home, not have to give my member no. to a customer service rep. There is only one HR person at my location though there is a corporate hr in another state. I guess I am worried about making waves as I just started there, but is it usual to have a benefits handbook. I asked my manager, but she just refered me to HR....any suggestions... Thanks much!!!

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