Does anyone know what

I received my denial letters in the mail yesterday. I am covered under my husband's insurance which is Aetna PPO. All it says is: "The following has been requested: unlisted laproscopy procedure; unlisted laparoscopy procedure, intestine." This service has been denied for the following reason: this is not a covered benefit under the terms of the plan." Does anyone know what this means, or had any experience with this before? We've looked at the policy up and down, front and back. There is nothing in there stating that these types of procedures are excluded, and there isn't anything stating that any type of WLS is excluded either. Also, given the nature of the denial. Does anyone have any suggestions on how I should write my appeal letter? Thanks so much to everyone! -Autumn

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