What do I do now?

I work for a company that is self-insured and Blue Cross Blue Shield administers the policy for my work. There are over 60,000 employees in my company nation wide. About two weeks ago my doctor sent a letter for approval to BCBS. BCBS approved my surgery so my doctor set my surgery date for Sept. 20. When the hospital called my work to see what the co pays would be, my work said they had an exclusion for WLS and they did not care what BCBS said. My employer said they would not allow this no matter the approval letter said. Has anyone else ever had this problem or can someone give me some advice.

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