HELP ! ANY CALIF PACIFIC CARE HMO MEMBERS?? 2 TIMES DENIED

I need help with my ins. co. Pacific Care HMO...I have just been denied twice in 5 mos..First time they needed a psych eval which I did, and 6 mos dr supervised diet which I did...NOW they say that my dr supervised diet was not documented enough in detail by my PCP.But I had the whole 6 mos....I think that this is just an excuse.....my BMI is 44 and I have several co morbids..(2 pages worth)... I am filing an appeal next week with another letter from my PCP, but I NEED SOME HELP FROM SOMEONE ON WHERE TO TURN NEXT...Has anyone had this problem with Pacific Care?????

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