Surgeon's office stalling - help!

It's been 5 weeks since my insurance approved by my surgery and my surgeon's office still hasn't issued me a date. Although I believe my surgeon is very capable, I have had nothing but bad things to say about the staff and his associate/psychologist. I've looked into switching surgeons, but everyone else in my area has at least a 6 month waiting period for a consult! I don't think switching will really solve the problem. When I called then 2 weeks ago I literally got the 'don't call us, we'll call you' speech. I'm afraid if I call again they'll hold that against me and REALLY make me wait. Any suggestions to get them on the stick? Should I just start calling and harrassing which may not help, but will make me feel better? Should I write a letter expressing the stress this is causing me? Any of your suggestions or experiences with similiar situations would help. Thanks in advance!

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