cant get my medical records from approx.5 yrs. ago

I received medical care approx. 5 yrs. ago from this 1 doctor and was on weight loss meds. and blood pressure meds. w/ him I know I need to have all records of medically supervised weight loss and when I called the drs. office yesterday the recp. said she dont think she has the records from that long ago had she said they throw them away when I asked where do they go if they dont have them in office anymore.So now I dont know what to do anyone have any suggestions that could help me I appreciate it. thank you. KelliannP.S. I live in Florida if that makes any difference.

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