Unlike most people, I have recently encountered some minor insurance billing issues.
The billing dept for my pcp miscredited my accounts (each family member has a separate account--how annoying). the lump payment that I made the last time I was there was credited all over the place, so when I would ask about my payment not showing, they said they had no record of the payment ever being made, but my records showed that the check had cleared almost immediately. Anyway, after a few months of going around and around about the payment, I was notified in writing, by my now former pcp, that she refuses to see any of us, even in the event of an emergency! Keep in mind, the amount in question is $77.00 and I finally straightened it out today! I was shocked that my pcp of 9 years is basically firing me over a $77.00 error! The office manager won't even return my calls! Is this normal for mds to ditch patients over this small dispute?
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