Ive been denied by aetna hmo and need help in writing an appeal...

MY BMI IS 44, BUT I DID NOT HAVE ENOUGH PROOF OF DOCTOR AUTHORIZED DIETS, SINCE TWO OF THE THREE DOCTORS IVE HAD DIETS WITH THE LAST SIX YEARS CONVIENTLY LOST MY MEDICAL RECORDS SO MY INSURANCE DENIED MY REQUEST,FINDING THE SURGERY NOT MEDICALLY NECESSARY?? THE NURSE WITH MY INSURANCE COMPANY SAID I COULD APPEAL BY WRITING A LETTER TO THE INSURANCE COMPANY IN MY OWN WORDS. I JUST DONT HAVE A CLUE WHAT IM SUPPOSED TO BE SAYING. I ALREADY WROTE THEM A LETTER STATING PROBLEMS WITH BEING OVERWEIGHT ETC.., AND THEY STILL DENIED ME!! NEED ANY INFORMATION YOU COULD GIVE. IM NOT GOING DOWN WITHOUT A FIGHT. THANKS

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