If anyone has had oxford freedom health plan PLEASE help me with info.
I just got a call from my surgeons office and they told me that Oxford just called them and requested more information about me. They were saying that my morbid obesity could be a pre-existing condition ( um, yes I guess it would be considereing I have been obese all of my life)anyway, they wanted to know if I had insurance before them and if it was ever documented by another doctor. Well I have never been to the doctor for my obesity, and I had insurance like three years prior to being on Oxford(meaning I haven't had insurance since three years ago.) I just got on the oxford plan March 1, 2001. I guess what I wanted to know is if anyone who was recently enrolled with oxford had this surgery covered without having to fight with them for it. I am so stressed out. I have read on the insurance by state page that oxford is very good with covering this type of surgery, and I did everything that they require to have done for approval.(nutritionist, psych eval recommendations, diet history, personal letter with family history and health problems.)I just can't believe that this is not enough. I called oxford and the rep said that I have not be denied,they are reviewing my case, but they just want to make sure that it hasn't been officially diagnosed. And that I should get a form from HIPPA for my own records with my proir insuance company and have my records sent to me. Please if anyone can help me here I would appriciate it so much.
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