Have you needed the psych consult approved before other consults?

I have Humana HOM Choice. My surgeon is terrific and so far, I love him. However, after getting the proverbial run-around for 3 weeks from the woman in his office who schedules appointments, she now informs me that Humana HMO Choice requires me to complete the psych consult first (after telling me something completely different on June 6th). She said at that point, the dr has to send the report into Humana. Humana then reviews it and at that point makes a determination if I can continue with the 8 other consults I need prior to submitting for approval of WLS. I called Humana and they were unable to tell me if this was true. I think she is just giving me the run-around. Has this happened to anyone else? Thanks for your help!!

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