UG! I have Cigna ins and I have been denied - need advise

I was denied on 2/25, I sent in my appeal letter on 2/28, since then I have been having lots of problems with my back, I was out of work for 6 days, had it x-rayed and was told I had an extra vertabrea and that was causing narrowing of my spine. Of course this is heritary and if I was skinny I would still have problems just not as bad. Weight loss would diffently approve it. Should I send this info the CIGNA? DO you think it will help?

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