Post op nutrititional level testing - rejected by insurance...why?

Hi there. I didn't have my post op tests done for my nutrient levels until 9 months post op. My primary ordered testing for my nutritional levels when she found out I'd never been tested. I reviewed my insurance plan (BCBS of DE) and it states in black and white that laboratory services are covered 100 %...anyone have any ideas why I would receive a notice from my insurance company stating that my benefit plan does not cover this routine service? I'm really rather worried over this...I just got the bill from the lab today...not cheap (and the lab was an in network lab) I will need these labs done at least once a year as a post op..right? Why wouldn't these be covered (even though my policy cleary states labs 100%) Any insight would be greatly appreciated. Thanks. -Kim Btw...labs came back fine..lol.

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