Has anyone ever thought of switching surgeons because the coordinator was unhelpful?

The coordinator working for my surgeon is so rude. I realize that she is busy, however she never returns messages and when you do talk with her it is like you are wasting her time. She even told me once before that she cannot drop everything for me. I am on my third insurance and the first time the surgeon's office dropped my insurance and did not even bother calling me. So, one day I called the insurance to check on approval and insurance company said that my surgeon had stopped taking my insurance. This was about three years ago and I was about six months in the process. Now it is like my approval is a phone call away and she cannot even make a five minute phone call to the insurance to verify my info. The surgeon has a rep. for being one of the best in the business, but I am seriously thinking about switching surgeons because of her attitude. Thank you for listening.

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