Can they do this??

I first submitted my packet in October and got denied because...in their words "there must be a history and documentation submitted.... IN AT LEAST 3 PROFESSIONALLY SUPERVISED WEIGHT LOSS PROGRAMS FOR A MINIMUM PERIOD OF 12 WEEKS IN EACH PROGRAM AT LEAST ONE OF THE PROGRAMS SHOULD HAVE BEEN COMPLETED WITHIN THE PREVIOUS 12 MONTHS... ok.. so now I get my 2nd denial letter and it now says........active participation and reasonable compliance with at least 2 professionally supervised wt loss frograms for a min of 26 weeks in each program..with one in the previous 12 months.....What in the heck??? I am furious.. also.. I don't think they read my whole file..because they said I needed support documentation from medical..surgical..psychiatric and nutritrional expertise..etc.. I HAD ALL OF THAT AT THE FIRST SUBMITTAL!! PLEASE HELP MEEEEEEEEEE!!

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